View service and service offering data in Digital Portfolio Management

concept brazil Updated Sep 10, 2026 2 min read dpm-integrations-services.md
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See service and service offering data in the context of your solutions in the Digital Portfolio Management (DPM) Workspace.

The following image shows the service and service offering data views when you integrate the stated applications with your DPM Workspace.

[Omitted image "dpm-integrations-services.png"] Alt text: Service and service offering integrations.

The following table explains the data views in the image. For more information, see View service and service offering details.

Life cycle tab in DPM

Application

Data view in DPM

Plan

Strategic Planning or Portfolio Planning

Planning roadmap

Backlog

Project Portfolio Management

Ideas

Approved demands

Projects starting in the next 30 days

Build

Strategic Planning or Portfolio Planning

Tracking roadmap

Continual Improvement Management

Improvement initiative data

  • Initiatives by status
  • Overdue initiatives by month
  • Overdue tasks
  • Improvement initiatives closed in the last 30 days

Project Portfolio Management

Project data

  • Active project list
  • Projects overdue by month
  • Projects by status
  • Projects with missed milestones
  • Projects with critical issues

Change Management

Change record details

  • Current status
  • Changes overdue by month
  • Upcoming changes in the week
  • Change backlog growth over 30 days

Run

ITSM Performance Analytics (PA)

Key performance indicator (KPI) data that comes with the base system. The following lists a few but for more information, see KPI groups installed with Digital Portfolio Management.

  • Availability
  • New incidents
  • Mean time to resolve
  • New requests
  • Changes

Info

General info

General information about the service or the service offering including, status, subscribers, service scope, contracts, commitments, and more. The following lists a few, but for more detailed information on each section of the Info tab, see Table 4. Service and service offering Info tab in View service and service offering details.- Service portfolio

  • Taxonomy node
  • Service classification (business or technical)
  • Phase and Status (if using the Service Portfolio Management fields) or
  • Stage and Status (if using the CSDM life-cycle fields)
  • Consumer type
  • Last review date
  • Start and end dates
**Parent Topic:**[Integrate Digital Portfolio Management with other ServiceNow applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/digital-portfolio-management/dpm-integrations.md)

Related topics

Digital Portfolio Management life-cycle management

View service and service offering details

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