Creating ad hoc incident communication plans
Create an ad hoc incident communication plan to manage and track communications around a high-priority incident or other issues.
You can create an ad hoc incident communication plan in the following ways:
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Create ad hoc incident communication plan from Incident Communications Management.
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Create an ad hoc incident communication plan from Incident Communications Management
Create an incident communication plan from Incident Communications Management for an issue that isn't covered by an existing plan and requires collaboration. -
Create ad hoc incident communication plan from incident
Create an ad hoc incident communication plan from an incident to collaborate on an issue that isn't covered by an existing plan. Information from the incident automatically populates the ad hoc communication plan.
Parent Topic:Managing incident communications
--- title: Creating ad hoc incident communication plans description: Create an ad hoc incident communication plan to manage and track communications around a high-priority incident or other issues. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/incident-communications-management/c\_CreateIncidentAlerts.html release: brazil product: Incident Communications Management classification: incident-communications-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Managing incident communications, Incident Communications Management, IT Service Management] --- # Creating ad hoc incident communication plans Create an ad hoc incident communication plan to manage and track communications around a high-priority incident or other issues. You can create an ad hoc incident communication plan in the following ways: - [Create ad hoc incident communication plan from Incident Communications Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/incident-communications-management/t_CreateAnAlertDirectly.md). - [Create ad hoc incident communication plan from an incident](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/incident-communications-management/t_CreateAnAlertFromAnIncident.md). - **[Create an ad hoc incident communication plan from Incident Communications Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/incident-communications-management/t_CreateAnAlertDirectly.md)** Create an incident communication plan from Incident Communications Management for an issue that isn't covered by an existing plan and requires collaboration. - **[Create ad hoc incident communication plan from incident](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/incident-communications-management/t_CreateAnAlertFromAnIncident.md)** Create an ad hoc incident communication plan from an incident to collaborate on an issue that isn't covered by an existing plan. Information from the incident automatically populates the ad hoc communication plan. **Parent Topic:**[Managing incident communications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/incident-communications-management/working-with-inci-comm-mgmt.md)
| title | Creating ad hoc incident communication plans |
| description | Create an ad hoc incident communication plan to manage and track communications around a high-priority incident or other issues. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/incident-communications-management/c\_CreateIncidentAlerts.html |
| release | brazil |
| product | Incident Communications Management |
| classification | incident-communications-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Managing incident communicationsIncident Communications ManagementIT Service Management |