Change tasks

concept brazil Updated Sep 10, 2026 1 min read change-tasks.md
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ITSM Mobile Agent lists the change tasks assigned to you so you can view and work on them. A single tap shows the details, activities, and related change tasks.

Tap the card to access all the change tasks assigned to you.

  1. Filter the list according to your set criteria.

  2. Swipe left to add comments to the task or close the task.

  3. On the Change Tasks screen, tap any task to view the details, activity, and related change tasks. You can add comments or close a task from this screen.

    Note:

    Each change task card shows the risk value of the task, for example, Very High or Moderate.

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