Applications used with ITSM Mobile Agent
concept brazil Updated Sep 10, 2026 1 min read features-and-plugins.md
Plugins for related applications extend ITSM Mobile Agent with capabilities such as event management, on-call scheduling, major incident management, and performance analytics.
The following plugins are commonly used with ITSM Mobile Agent:
- Event management (com.glideapp.itom.snac)
- Hardware asset management (com.sn_hamp)
- Shift Planning (com.sn_shift_planning)
- Slack spoke-store (com.sn.slack.ahv2)
- Incident communications management (com.snc.iam)
- Major incident management (com.snc.incident.mim)
- Notify (com.snc.notify)
- On-call Scheduling (com.snc.on_call_rotation)
- Performance Analytics - Major Incident Management (com.snc.pa.incident.mim)
- Performance Analytics - ITSM Dashboards (com.snc.pa.itsm_dashboards)
- Collaboration services - store (com.snc.tcm_collab_hook)
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--- title: Applications used with ITSM Mobile Agent description: Plugins for related applications extend ITSM Mobile Agent with capabilities such as event management, on-call scheduling, major incident management, and performance analytics. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/itsm-mobile-agent/features-and-plugins.html release: brazil product: ITSM Mobile Agent classification: itsm-mobile-agent topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Exploring ITSM Mobile Agent, ITSM Mobile Agent, IT Service Management] --- # Applications used with ITSM Mobile Agent Plugins for related applications extend ITSM Mobile Agent with capabilities such as event management, on-call scheduling, major incident management, and performance analytics. The following plugins are commonly used with ITSM Mobile Agent: - Event management \(com.glideapp.itom.snac\) - Hardware asset management \(com.sn\_hamp\) - Shift Planning \(com.sn\_shift\_planning\) - Slack spoke-store \(com.sn.slack.ahv2\) - Incident communications management \(com.snc.iam\) - Major incident management \(com.snc.incident.mim\) - Notify \(com.snc.notify\) - On-call Scheduling \(com.snc.on\_call\_rotation\) - Performance Analytics - Major Incident Management \(com.snc.pa.incident.mim\) - Performance Analytics - ITSM Dashboards \(com.snc.pa.itsm\_dashboards\) - Collaboration services - store \(com.snc.tcm\_collab\_hook\)
| title | Applications used with ITSM Mobile Agent |
| description | Plugins for related applications extend ITSM Mobile Agent with capabilities such as event management, on-call scheduling, major incident management, and performance analytics. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/itsm-mobile-agent/features-and-plugins.html |
| release | brazil |
| product | ITSM Mobile Agent |
| classification | itsm-mobile-agent |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Exploring ITSM Mobile AgentITSM Mobile AgentIT Service Management |