Applications used with ITSM Mobile Agent

concept brazil Updated Sep 10, 2026 1 min read features-and-plugins.md
Raw file servicenow.com

Plugins for related applications extend ITSM Mobile Agent with capabilities such as event management, on-call scheduling, major incident management, and performance analytics.

The following plugins are commonly used with ITSM Mobile Agent:

  • Event management (com.glideapp.itom.snac)
  • Hardware asset management (com.sn_hamp)
  • Shift Planning (com.sn_shift_planning)
  • Slack spoke-store (com.sn.slack.ahv2)
  • Incident communications management (com.snc.iam)
  • Major incident management (com.snc.incident.mim)
  • Notify (com.snc.notify)
  • On-call Scheduling (com.snc.on_call_rotation)
  • Performance Analytics - Major Incident Management (com.snc.pa.incident.mim)
  • Performance Analytics - ITSM Dashboards (com.snc.pa.itsm_dashboards)
  • Collaboration services - store (com.snc.tcm_collab_hook)
Search documentation
Search document titles and file paths on the brazil branch