Benchmarks admin console

concept brazil Updated Nov 2, 2026 1 min read admin-console-bm.md
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The ServiceNow® Benchmarks application gives you instant visibility into your key performance indicators (KPIs) and trends. It also provides comparative insight relative to industry averages of your peers and to the industry top performers.

  • User roles: You can assign different roles based on specific access requirements.
  • Opt in to Benchmarks: You can opt in to Benchmarks by accepting the opt-in agreement. After you opt in, you have visibility into your service management key performance indicators and trends. It also provides a comparative insight relative to the industry averages of your peers.

For more information, see .

Parent Topic:Configuring ITSM Success Dashboard indicators

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