Operational Success Admin dashboard Console

---
title: Operational Success Admin dashboard Console
description: The Operational Success dashboard provides a consolidated view of the end-to-end performance of the IT processes that are implemented.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/itsm-success-dashboard-indicators/admin-console-os.html
release: brazil
product: ITSM Success Dashboard Indicators
classification: itsm-success-dashboard-indicators
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, ITSM Success Dashboard indicators, IT Service Management]
---

# Operational Success Admin dashboard Console

The Operational Success dashboard provides a consolidated view of the end-to-end performance of the IT processes that are implemented.

## Prerequisites

User roles: You can assign different roles based on specific access requirements.

## Configure

Tabs and dashboards: Map a KPI category such as Incident, Problem, Change, Request, and so on as an Operational Success dashboard tab to view the ITSM processes performance in your organization. Use this option to map the Performance Analytics dashboard associated with these KPI categories.

## Advanced options

Review and configure the data visualization available in the base system for Incident, Problem, Change, Request, Interaction, Service catalog, Major Incident, Password Reset, and Walk-up Experience.

\[Omitted video\] Description: Operational Success Overview

-   **[Create an operational success dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/itsm-success-dashboard-indicators/create-operational-success-dashboard.md)**  
Create a KPI category and map it to the operational dashboard to view the performance of the ITSM processes in your organization.

**Parent Topic:**[Configuring ITSM Success Dashboard indicators](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/itsm-success-dashboard-indicators/configure-success-dashboards.md)