Update more information cards

task brazil Updated Sep 10, 2026 1 min read update-sidepanel-more.md

Raw file servicenow.com

Configure and update the More Information cards in the side panel.

Before you begin

Role required: sn_sd.success_dashboard_admin

Procedure

Navigate to All > sn_sd_m2m_indicator_context_information.list.
Find the context information record in the table based on the Primary Indicator or the Contributing Indicator Registry that the card is associated with.
Select the Indicator context information field to open the context information record.
Modify the content of the record based on your requirement.
Select Save.

What to do next

Associate the new context information card with an indicator. To associate a new context information card with a primary or contributing indicator, perform the following steps:

Navigate to All > sn_sd_indicator_context_information.list.
Select New.

On the form, fill in the following fields:

Field	Description
Icon	Name of the icon that appears beside the tagline. You can select from any of the icons available in the gallery.
Tagline	Short label of the card.
Heading	Short heading that provides context on what the card explains.
Content	HTML text that describes the card.
Footer	Footer of the card.

Select Submit.
Navigate to All > sn_sd_m2m_indicator_context_information.list.
Select New.

On the form, fill in the following fields:

Field	Description
Indicator Context information	The record that is being created.
Contributing Indicator Registry	The contributing indicator with which the card is associated.
Primary Indicator	The primary indicator with which the card is associated.
Order	The order in which the card should appear.

Select Submit.

Parent Topic:KPI configuration for Success Dashboard indicators

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---
title: Update more information cards
description: Configure and update the More Information cards in the side panel.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/itsm-success-dashboard-indicators/update-sidepanel-more.html
release: brazil
product: ITSM Success Dashboard Indicators
classification: itsm-success-dashboard-indicators
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [KPI configuration for Success Dashboard indicators, ITSM Success Dashboard Admin console, Configure, ITSM Success Dashboard indicators, IT Service Management]
---

# Update more information cards

Configure and update the **More Information cards** in the side panel.

## Before you begin

Role required: sn\_sd.success\_dashboard\_admin

## Procedure

1.  Navigate to **All** &gt; **sn\_sd\_m2m\_indicator\_context\_information.list**.

2.  Find the context information record in the table based on the Primary Indicator or the Contributing Indicator Registry that the card is associated with.

3.  Select the **Indicator context information** field to open the context information record.

4.  Modify the content of the record based on your requirement.

5.  Select **Save**.


## What to do next

Associate the new context information card with an indicator. To associate a new context information card with a primary or contributing indicator, perform the following steps:

1.  Navigate to **All** &gt; **sn\_sd\_indicator\_context\_information.list**.
2.  Select **New**.
3.  On the form, fill in the following fields:

    |Field|Description|
    |-----|-----------|
    |Icon|Name of the icon that appears beside the tagline. You can select from any of the icons available in the gallery.|
    |Tagline|Short label of the card.|
    |Heading|Short heading that provides context on what the card explains.|
    |Content|HTML text that describes the card.|
    |Footer|Footer of the card.|

4.  Select **Submit**.
5.  Navigate to **All** &gt; **sn\_sd\_m2m\_indicator\_context\_information.list**.
6.  Select **New**.
7.  On the form, fill in the following fields:

    |Field|Description|
    |-----|-----------|
    |Indicator Context information|The record that is being created.|
    |Contributing Indicator Registry|The contributing indicator with which the card is associated.|
    |Primary Indicator|The primary indicator with which the card is associated.|
    |Order|The order in which the card should appear.|

8.  Select **Submit**.

**Parent Topic:**[KPI configuration for Success Dashboard indicators](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/itsm-success-dashboard-indicators/config-kpis-sdb.md)