Modify the order of a member in a roster

task brazil Updated Sep 10, 2026 1 min read set-member-rotation-order-oncall.md
Raw file servicenow.com

You can modify the order number for a member without affecting the past shift schedule.

Before you begin

Role required: rota_admin, rota_manager, or admin

Procedure

  1. Navigate to All > On-Call Scheduling > My Group Schedules.

  2. Open the required shift form.

  3. In the Rosters related list, click the information icon ( [Omitted image "icon-information.png"] Alt text: Information icon. ) for the roster in which you want to modify the order of a member.

  4. Click Open Record.

  5. On the Roster form, click Move in the Members related list.

  6. On the form, fill in the fields.

Field

Description

From date

Date from when the order change applies to the member.Note: The member's order will be active on the roster in the next rotation.

Member

Name of the member to update the order.

Current roster

Roster from which you navigated to the form.

Shift

Name of the shift.

Move type

Type of move.- Move after: Moves the order of the member after the target member.

  • Swap: Swaps the order of the member with the target member.

Target member

Name of the member with whom the order is swapped or after whom the member will be in the execution order.

Rosters

Rosters affected after modifying the order of a member. This field is auto-populated by comparing the members in the rosters. If a member exists in more than one roster, both the rosters are auto-populated to avoid conflicts in schedule.

7. Click **Submit**.
The member appears in the new order. The original record has a **To** date for the end of validity and the new record has the current date as the **From** date for the start of validity.

Parent Topic:Managing roster members

Search documentation
Search document titles and file paths on the brazil branch