Complete a problem task

task brazil Updated Sep 10, 2026 1 min read complete-a-problem-task.md
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Resolve and complete the problem task.

Before you begin

Role required: admin, problem_admin, problem_coordinator, problem_manager, or problem_task_analyst

Procedure

  1. Select Complete.

    [Omitted image "pm-task-complete.png"] Alt text: work in progress state

    The problem task enters the Closed state with Close code as Complete.

    Note: You can configure the Problem properties to reanalyze a task even after it is closed by selecting Re-assess. The state of the task changes from Closed to Assess. After all the problem tasks are completed or canceled, a notification is sent to the problem coordinator regarding the same.

Parent Topic:Managing Problems

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