Complete a problem task
task brazil Updated Sep 10, 2026 1 min read complete-a-problem-task.md
Resolve and complete the problem task.
Before you begin
Role required: admin, problem_admin, problem_coordinator, problem_manager, or problem_task_analyst
Procedure
-
Select Complete.
[Omitted image "pm-task-complete.png"] Alt text: work in progress state
The problem task enters the Closed state with Close code as Complete.
Note: You can configure the Problem properties to reanalyze a task even after it is closed by selecting Re-assess. The state of the task changes from Closed to Assess. After all the problem tasks are completed or canceled, a notification is sent to the problem coordinator regarding the same.
Parent Topic:Managing Problems
36 lines · 1.3 KB
---
title: Complete a problem task
description: Resolve and complete the problem task.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/problem-management/complete-a-problem-task.html
release: brazil
product: Problem Management
classification: problem-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing Problems, Problem Management, IT Service Management]
---
# Complete a problem task
Resolve and complete the problem task.
## Before you begin
Role required: admin, problem\_admin, problem\_coordinator, problem\_manager, or problem\_task\_analyst
## Procedure
1. Select **Complete**.
\[Omitted image "pm-task-complete.png"\] Alt text: work in progress state
The problem task enters the **Closed** state with **Close code** as **Complete**.
**Note:** You can configure the Problem properties to reanalyze a task even after it is closed by selecting **Re-assess**. The state of the task changes from **Closed** to **Assess**. After all the problem tasks are completed or canceled, a notification is sent to the problem coordinator regarding the same.
**Parent Topic:**[Managing Problems](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/problem-management/problem-mgmt-lifecycle.md)
| title | Complete a problem task |
| description | Resolve and complete the problem task. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/problem-management/complete-a-problem-task.html |
| release | brazil |
| product | Problem Management |
| classification | problem-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Managing ProblemsProblem ManagementIT Service Management |