Problem Management model state transition condition form

reference brazil Updated Sep 10, 2026 1 min read problem-model-state-transition-condition.md
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Description of the field values for the model state transition condition form.

Field

Description

Name

Unique name for the condition.

State Transition

State that you're applying the transition condition to. This field is automatically set with the state that you're applying the condition to.

Description

Detailed description of the condition.

Requires

Condition for your transition. You can select a pre-defined condition or select Transition Condition to define a condition. To create pre-defined conditions, see Create predefined conditions.

Condition (condition builder)

Condition on the problem task record that must be fulfilled to enable the transition.

Condition (Script)

Script that must be fulfilled to enable the transition. The script returns a value of True when passed. This field is available only when Transition Script is selected from Requires field.Note: To edit the Condition (Script) field, you need the problem_model_script_admin role. Without it, the script editor is read-only. No existing role inherits this role, so it must be assigned directly. For information on assigning a role to a user, see Assign a role to a user.

Active

Option to make the condition active.

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