Reference data synchronization

reference brazil Updated Sep 10, 2026 1 min read ref-data-coupa.md
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For a successful integration of Coupa with Software Asset Management, you must synchronize the following reference data types on both the ServiceNow Procurement application and Coupa.

Coupa Requisition field ServiceNow Procurement Purchase Order field Description
Requested by Requested by The email address that is associated with the Requested by record is used to find the corresponding reference record in Coupa.

Coupa Requisition Line fields

ServiceNow Procurement Purchase Order Line Item fields

Description

Supplier

Vendor

The supplier or vendor from which the software product should be ordered.

unit-price

Cost

The cost or price of a single product model, including discounts.

Currency

Cost

Currency is a reference field on Coupa. For a successful integration, verify that the currency codes on Coupa and ServiceNow match.

Item

Catalog Item

The Coupa items and ServiceNow Procurement catalog items must share the same display name. Note: This field is only used for catalog requests.

Description

Product Model

The model of the purchase order line item. Note: This field is only used for non-catalog requests.

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