Deactivate a product catalog item
task brazil Updated Sep 10, 2026 1 min read t_DeactivateAProductCatalogItem.md
Deactivate a product catalog item to remove it from the product catalog and the service catalog.
Before you begin
Role required: catalog_admin
About this task
You can deactivate the item from either the list view or the record.
Procedure
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Navigate to All > Product Catalog > Catalog Definition > Hardware & Software Items.
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Complete one of the following steps.
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Deactivate from the list view |
Select the check box next to one or more items in the record list and click Deactivate below the list. |
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Deactivate from the record |
Select Deactivate under Related Links. |
Related topics
62 lines · 1.7 KB
--- title: Deactivate a product catalog item description: Deactivate a product catalog item to remove it from the product catalog and the service catalog. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/product-catalog/t\_DeactivateAProductCatalogItem.html release: brazil product: Product Catalog classification: product-catalog topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Product catalog items, Product Catalog, Asset Management common applications, IT Service Management] --- # Deactivate a product catalog item Deactivate a product catalog item to remove it from the product catalog and the service catalog. ## Before you begin Role required: catalog\_admin ## About this task You can deactivate the item from either the list view or the record. ## Procedure 1. Navigate to **All** > **Product Catalog** > **Catalog Definition** > **Hardware & Software Items**. 2. Complete one of the following steps. <table id="choicetable_pxn_313_wt"><tbody><tr><td id="d352845e92"> **Deactivate from the list view** </td><td> Select the check box next to one or more items in the record list and click **Deactivate** below the list. </td></tr><tr><td id="d352845e104"> **Deactivate from the record** </td><td> Select **Deactivate** under **Related Links**. </td></tr></tbody> </table> **Parent Topic:**[Product catalog items](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/product-catalog/c_ManagingProductCatalogItems.md) **Related topics** [Create a product catalog item]() [Activate a product catalog item]() [Import a Product Catalog item]()
| title | Deactivate a product catalog item |
| description | Deactivate a product catalog item to remove it from the product catalog and the service catalog. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/product-catalog/t\_DeactivateAProductCatalogItem.html |
| release | brazil |
| product | Product Catalog |
| classification | product-catalog |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Product catalog itemsProduct CatalogAsset Management common applicationsIT Service Management |