Release Management

Use the business stakeholder role to read and retrieve data from any table of the Release Management application to generate reports.

The ServiceNow Release Management v2 application encompasses the planning, design, build, configuration, and testing of hardware and software releases to create a defined set of release components.

A release can be an enterprise release, in which it is associated to all products or services or to more than one product. In either case, defining a product is not required.

The Release Management v2 plugin (com.snc.release_management_v2) provides release tables which store information about the planned release and tasks that are required to execute the release.

The Release Management application encompasses the planning, design, build, configuration, and testing of hardware and software releases to create a defined set of release components.

The application enables the Release Management team to control the distribution of software by creating a Definitive Media Library (DML) stored in the CMDB.

Several types of components are installed with activation of the Release Management v2 plugin, including tables and user roles.

Understand how the different states of the Release [rm_release] and Release Task [rm_task] tables are configured by default. Use this information to customize the states according to your organizational release processes.

Define a product in the Release Management application to facilitate managing a release process.

This is an overview of domain separation and Release Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.

Activate the Release Management plugin (com.snc.release_management_v2) with the admin role.

During the release planning process, release managers define the type of the release (major, minor, and so on.), schedule of the release (planned start and end dates), required phase, phase tasks, and the scope.

Define a release phase to represent the different stages of work required to complete your release.

Add projects, epics, stories, enhancements, and defects to define the scope of a release.