Configure a parent mapping for a request

task brazil Updated Sep 10, 2026 1 min read configure-mapping-for-request.md

Raw file servicenow.com

You can configure a mapping that specifies the association between the parent record and the request record.

Before you begin

Role required: admin or catalog_admin

Procedure

Navigate to All > Catalog Administration > Request Parent Mapping.

Note: The Incident request configuration that creates a mapping between the incident table and the request table is available by default.
Click New and specify the field information.

Field	Description
Name	Name of the mapping configuration for a request.
Parent table	Table from which the request is created.
Request Parent	Request table field that specifies the association with the parent table.
Parent requestor	User reference field on the parent table that is specified as the requestor of the request.Note: For delegated request experience, the user from the parent table record is populated in the Requested For variable. For information on delegated request experience, see Delegated request experience.

3. Click **Submit**.

Parent Topic:Service Catalog request fulfillment

77 lines · 2.2 KB Wrap lines

---
title: Configure a parent mapping for a request
description: You can configure a mapping that specifies the association between the parent record and the request record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/request-management/configure-mapping-for-request.html
release: brazil
product: Request Management
classification: request-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Service Catalog request fulfillment, Configure, Request Management, IT Service Management]
---

# Configure a parent mapping for a request

You can configure a mapping that specifies the association between the parent record and the request record.

## Before you begin

Role required: admin or catalog\_admin

## Procedure

1.  Navigate to **All** &gt; **Catalog Administration** &gt; **Request Parent Mapping**.

    **Note:** The Incident request configuration that creates a mapping between the incident table and the request table is available by default.

2.  Click **New** and specify the field information.

<table id="table_xmq_tn2_zdb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Name of the mapping configuration for a request.

</td></tr><tr><td>

Parent table

</td><td>

Table from which the request is created.

</td></tr><tr><td>

Request Parent

</td><td>

Request table field that specifies the association with the parent table.

</td></tr><tr><td>

Parent requestor

</td><td>

User reference field on the parent table that is specified as the requestor of the request.**Note:** For delegated request experience, the user from the parent table record is populated in the Requested For variable. For information on delegated request experience, see [Delegated request experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/request-management/delegated-request-exp.md).

</td></tr></tbody>
</table>3.  Click **Submit**.


**Parent Topic:**[Service Catalog request fulfillment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/request-management/request-fulfillment.md)