Installed with Service Level Management - SLA Timer Config API

reference brazil Updated Sep 10, 2026 1 min read installed-with-sla-timer-config.md
Raw file servicenow.com

The Service Level Management - SLA Timer Config API (com.sn_slm_timer) plugin installs the admin role.

Roles installed

Role title Description Contains roles
sn_slm_timer.sla_timer_admin Users with this role has full administrative rights to the Service Level Management timer configuration. sn_sla_definition_read

Parent Topic:Activate Service Level Management - SLA Timer Config API

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