Repair SLA from a form
You can repair task SLA records from the Task form, or from the task SLA form for an SLA associated to a Task.
Before you begin
Role required: admin
About this task
You can also repair multiple task SLA records from a list.
Procedure
-
To repair all SLAs associated to a specific task, open that form and select the Repair SLAs related link.
-
Alternatively, to repair a specific SLA on a specific Incident record, open the Incident record, open the SLA record associated with that incident, then select the Repair button on that SLA form.
The SLAs selected are repaired. When the repair process is completed, the user selecting to repair receives a standard notification of the repair results.
Note: Closing the progress dialog box does not stop the repair process. You can go to Active repairs or My repairs and click Show progress to view the progress dialog again.
Parent Topic:Repair Service Level Agreement (SLA)
---
title: Repair SLA from a form
description: You can repair task SLA records from the Task form, or from the task SLA form for an SLA associated to a Task.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/service-level-management/t\_RepairSLAFromAForm.html
release: brazil
product: Service Level Management
classification: service-level-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Repair Service Level Agreement \(SLA\), Using Service Level Management, Service Level Management, IT Service Management]
---
# Repair SLA from a form
You can repair task SLA records from the Task form, or from the task SLA form for an SLA associated to a Task.
## Before you begin
Role required: admin
## About this task
You can also repair multiple task SLA records from a list.
## Procedure
1. To repair all SLAs associated to a specific task, open that form and select the **Repair SLAs** related link.
2. Alternatively, to repair a specific SLA on a specific Incident record, open the Incident record, open the SLA record associated with that incident, then select the **Repair** button on that SLA form.
The SLAs selected are repaired. When the repair process is completed, the user selecting to repair receives a standard notification of the repair results.
**Note:** Closing the progress dialog box does not stop the repair process. You can go to **Active repairs** or **My repairs** and click **Show progress** to view the progress dialog again.
**Parent Topic:**[Repair Service Level Agreement \(SLA\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-level-management/c_RepairSLAs.md)
| title | Repair SLA from a form |
| description | You can repair task SLA records from the Task form, or from the task SLA form for an SLA associated to a Task. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/service-level-management/t\_RepairSLAFromAForm.html |
| release | brazil |
| product | Service Level Management |
| classification | service-level-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Repair Service Level Agreement \(SLA\)Using Service Level ManagementService Level ManagementIT Service Management |