Add a user-specific quick link on the ITSM landing page
task brazil Updated Sep 10, 2026 1 min read add-quick-link.md
Quickly open a frequently used URL from the Service Operations Workspace landing page by adding a user-specific quick link.
Before you begin
Role required: itil
Procedure
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Navigate to the Service Operations Workspace landing page.
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Under the Quick links section, select add quick link ([Omitted image "quick-link.png"] Alt text:).
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In the URL field, enter the URL to link to.
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In the Display text field, enter the text to display for the URL.
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Select Add.
Parent Topic:Operating IT services in your organization
Related topics
Play a guided tour in Service Operations Workspace
Create a list in Service Operations Workspace
Live Agent chat in Service Operations Workspace
Interaction Management in Service Operations Workspace
Incident Management in Service Operations Workspace
55 lines · 1.8 KB
--- title: Add a user-specific quick link on the ITSM landing page description: Quickly open a frequently used URL from the Service Operations Workspace landing page by adding a user-specific quick link. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/add-quick-link.html release: brazil product: Service Operations Workspace classification: service-operations-workspace topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Operating IT services in your organization, Service Operations Workspace for ITSM, IT Service Management] --- # Add a user-specific quick link on the ITSM landing page Quickly open a frequently used URL from the Service Operations Workspace landing page by adding a user-specific quick link. ## Before you begin Role required: itil ## Procedure 1. Navigate to the Service Operations Workspace landing page. 2. Under the **Quick links** section, select add quick link \(\[Omitted image "quick-link.png"\] Alt text:\). 3. In the **URL** field, enter the URL to link to. 4. In the **Display text** field, enter the text to display for the URL. 5. Select **Add**. **Parent Topic:**[Operating IT services in your organization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/enhancing-services-operations-in-organization.md) **Related topics** [Play a guided tour in Service Operations Workspace]() [Create a list in Service Operations Workspace]() [Live Agent chat in Service Operations Workspace]() [Interaction Management in Service Operations Workspace]() [Incident Management in Service Operations Workspace]() [Request Management in Service Operations Workspace]() [Change Management in Service Operations Workspace]()
| title | Add a user-specific quick link on the ITSM landing page |
| description | Quickly open a frequently used URL from the Service Operations Workspace landing page by adding a user-specific quick link. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/add-quick-link.html |
| release | brazil |
| product | Service Operations Workspace |
| classification | service-operations-workspace |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Operating IT services in your organizationService Operations Workspace for ITSMIT Service Management |