Add a user-specific quick link on the ITSM landing page

task brazil Updated Sep 10, 2026 1 min read add-quick-link.md
Raw file servicenow.com

Quickly open a frequently used URL from the Service Operations Workspace landing page by adding a user-specific quick link.

Before you begin

Role required: itil

Procedure

  1. Navigate to the Service Operations Workspace landing page.

  2. Under the Quick links section, select add quick link ([Omitted image "quick-link.png"] Alt text:).

  3. In the URL field, enter the URL to link to.

  4. In the Display text field, enter the text to display for the URL.

  5. Select Add.

Parent Topic:Operating IT services in your organization

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