Configure remedial action - Restart Service

task brazil Updated Sep 10, 2026 1 min read config-ra-restart-service.md

Configure the Restart Service remedial action for Microsoft Endpoint Configuration Manager for Investigation (MECM).

About this task

Important:

Starting with the Brazil release, Microsoft Endpoint Configuration Manager for Investigation is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

Before you begin

Role required: sn_cimaf.sn_cimaf_admin

Procedure

Open the Microsoft Endpoint Configuration Manager.
Create an MECM script with the name RestartService.

For more information, see Create a script in Microsoft Endpoint Configuration Manager.

Provide the following code in the script block.

Text

Param([Parameter(Mandatory=$True)][string]$service_name)Restart-Service -Force -Name $service_name -PassThru

Retrieve and copy the script GUID.
Open the MECM Action Configuration [sn_mecm_action_config] table.

The MECM Action Configuration table displays the list of action configurations.
From the list of configurations, select and edit Restart service using name.
In the Action input field, add the script GUID.

[Omitted image "mecm-restart-service.png"] Alt text: MECM restart service
Select Save.

Parent Topic:Configuring CI metrics for Microsoft Endpoint Configuration Manager for Investigation

65 lines · 2.8 KB Wrap lines

---
title: Configure remedial action - Restart Service
description: Configure the Restart Service remedial action for Microsoft Endpoint Configuration Manager for Investigation $MECM$.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/config-ra-restart-service.html
release: brazil
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring CI metrics for MECM, Setting up Investigation Framework using Microsoft Endpoint Configuration Manager for Investigation, Setting up Investigation Framework in Service Operations Workspace, Setting up integrations in Service Operations Workspace for ITSM, Configuring Service Operations Workspace for ITSM, Service Operations Workspace for ITSM, IT Service Management]
---

# Configure remedial action - Restart Service

Configure the Restart Service remedial action for Microsoft Endpoint Configuration Manager for Investigation $MECM$.

## About this task

**Important:**

Starting with the Brazil release, Microsoft Endpoint Configuration Manager for Investigation is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Before you begin

Role required: sn\_cimaf.sn\_cimaf\_admin

## Procedure

1. Open the Microsoft Endpoint Configuration Manager.

2. Create an MECM script with the name `RestartService`.

For more information, see [Create a script in Microsoft Endpoint Configuration Manager](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/create-mecm-script.md).

3. Provide the following code in the script block.

```
Param(
[Parameter(Mandatory=$True)]
[string]$service_name
)
Restart-Service -Force -Name $service_name -PassThru

```

4. Retrieve and copy the script GUID.

5. Open the MECM Action Configuration \[sn\_mecm\_action\_config\] table.

The MECM Action Configuration table displays the list of action configurations.

6. From the list of configurations, select and edit **Restart service using name**.

7. In the **Action input** field, add the script GUID.

\[Omitted image "mecm-restart-service.png"\] Alt text: MECM restart service

8. Select **Save**.

**Parent Topic:**[Configuring CI metrics for Microsoft Endpoint Configuration Manager for Investigation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/config-ci-metrics-mecm-adapter.md)