Create a list in Service Operations Workspace

task brazil Updated Sep 10, 2026 1 min read create-list-sow.md
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Create a list or use an existing list to create a list.

Before you begin

Role required: itil

Procedure

  1. From the primary navigation in Service Operations Workspace, select the List menu and select the My Lists tab.

  2. Select Add new list.

  3. To create a different version of the existing list, perform the following steps.

    1. In the New List dialog box, select the Start from existing tab.

    2. Specify the required details.

  4. To create your own list, perform the following steps.

    1. In the New List dialog box, select the Create your own tab.

    2. Specify the required details.

5. Select **Create**.
To share the list, open the **List Settings** menu and select the sharing options. A list supports a single owner. To allow another user to manage the list, transfer ownership from the **List Settings**.

Parent Topic:Operating IT services in your organization

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