Create a list in Service Operations Workspace
Create a list or use an existing list to create a list.
Before you begin
Role required: itil
Procedure
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From the primary navigation in Service Operations Workspace, select the List menu and select the My Lists tab.
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Select Add new list.
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To create a different version of the existing list, perform the following steps.
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In the New List dialog box, select the Start from existing tab.
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Specify the required details.
-
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To create your own list, perform the following steps.
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In the New List dialog box, select the Create your own tab.
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Specify the required details.
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To share the list, open the **List Settings** menu and select the sharing options. A list supports a single owner. To allow another user to manage the list, transfer ownership from the **List Settings**.
Parent Topic:Operating IT services in your organization
Related topics
Play a guided tour in Service Operations Workspace
Add a user-specific quick link on the ITSM landing page
Live Agent chat in Service Operations Workspace
Interaction Management in Service Operations Workspace
Incident Management in Service Operations Workspace
---
title: Create a list in Service Operations Workspace
description: Create a list or use an existing list to create a list.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/create-list-sow.html
release: brazil
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Operating IT services in your organization, Service Operations Workspace for ITSM, IT Service Management]
---
# Create a list in Service Operations Workspace
Create a list or use an existing list to create a list.
## Before you begin
Role required: itil
## Procedure
1. From the primary navigation in Service Operations Workspace, select the **List** menu and select the **My Lists** tab.
2. Select **Add new list**.
3. To create a different version of the existing list, perform the following steps.
1. In the New List dialog box, select the **Start from existing** tab.
2. Specify the required details.
4. To create your own list, perform the following steps.
1. In the New List dialog box, select the **Create your own** tab.
2. Specify the required details.
<table id="table_nyn_kcy_tjc">
</table>5. Select **Create**.
To share the list, open the **List Settings** menu and select the sharing options. A list supports a single owner. To allow another user to manage the list, transfer ownership from the **List Settings**.
**Parent Topic:**[Operating IT services in your organization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/enhancing-services-operations-in-organization.md)
**Related topics**
[Play a guided tour in Service Operations Workspace]()
[Add a user-specific quick link on the ITSM landing page]()
[Live Agent chat in Service Operations Workspace]()
[Interaction Management in Service Operations Workspace]()
[Incident Management in Service Operations Workspace]()
[Request Management in Service Operations Workspace]()
[Change Management in Service Operations Workspace]()
| title | Create a list in Service Operations Workspace |
| description | Create a list or use an existing list to create a list. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/create-list-sow.html |
| release | brazil |
| product | Service Operations Workspace |
| classification | service-operations-workspace |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Operating IT services in your organizationService Operations Workspace for ITSMIT Service Management |