Enroll in Learning to take a learning course or complete a learning path
When you enroll in a learning course or learning path, the application creates a learning task. You can track the progress of the course or path using the learning task.
Before you begin
Role required: sn_wfo_cfg_itsm.employee
Procedure
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Navigate to Workspaces > Service Operations Workspace.
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Select the Learning icon [Omitted image "coaching-icon-uib.png"] Alt text: Learning icon.
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Select the Discover tab.
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To enroll in a course or a path by browsing |
Do this |
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The full catalog |
Enter a name or a description in the search field.Note: You can also narrow down the display of courses based on the following fields:
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Recommended learning |
Select Browse recommended learning. The content is grouped into different categories. For more information, see Recommendation grouping. |
- Select Enroll.
Parent Topic:Learning path and course item discovery in Service Operations Workspace
--- title: Enroll in Learning to take a learning course or complete a learning path description: When you enroll in a learning course or learning path, the application creates a learning task. You can track the progress of the course or path using the learning task. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/enroll-learning-sow-wfo-itsm.html release: brazil product: Service Operations Workspace classification: service-operations-workspace topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Learning path and course item discovery in Service Operations Workspace, Service Operations Workspace - Learning, Workforce Optimization for ITSM in the Service Operations Workspace, Optimizing IT services in your organization, Service Operations Workspace for ITSM, IT Service Management] --- # Enroll in Learning to take a learning course or complete a learning path When you enroll in a learning course or learning path, the application creates a learning task. You can track the progress of the course or path using the learning task. ## Before you begin Role required: sn\_wfo\_cfg\_itsm.employee ## Procedure 1. Navigate to **Workspaces** > **Service Operations Workspace**. 2. Select the Learning icon \[Omitted image "coaching-icon-uib.png"\] Alt text: Learning icon. 3. Select the **Discover** tab. <table id="choicetable_ktw_2dd_3vb"><thead><tr><th align="left" id="d419125e99"> To enroll in a course or a path by browsing </th><th align="left" id="d419125e102"> Do this </th></tr></thead><tbody><tr><td id="d419125e108"> **The full catalog** </td><td> Enter a name or a description in the search field.**Note:** You can also narrow down the display of courses based on the following fields: - Type—course or a path - Skill—skill associate with the course or path - Source—internal or external - Time to complete—estimated duration to complete the course or path - State—completed, in-progress, or unassigned or not enrolled </td></tr><tr><td id="d419125e137"> **Recommended learning** </td><td> Select **Browse recommended learning**. The content is grouped into different categories. For more information, see [Recommendation grouping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/workforce-optimization-for-it-service-management/configurable-wfo-itsm-coaching-reference.md). </td></tr></tbody> </table>4. Select a course or a path in which you'd like to enroll. 5. Select **Enroll**. **Parent Topic:**[Learning path and course item discovery in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/discovering-learning-sow-wfo-itsm.md)
| title | Enroll in Learning to take a learning course or complete a learning path |
| description | When you enroll in a learning course or learning path, the application creates a learning task. You can track the progress of the course or path using the learning task. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/enroll-learning-sow-wfo-itsm.html |
| release | brazil |
| product | Service Operations Workspace |
| classification | service-operations-workspace |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Learning path and course item discovery in Service Operations WorkspaceService Operations Workspace - LearningWorkforce Optimization for ITSM in the Service Operations WorkspaceOptimizing IT services in your organizationService Operations Workspace for ITSMIT Service Management |