Landing page configurations in Service Operations Workspace for ITSM
concept brazil Updated Sep 10, 2026 1 min read landing-page-configurations-sow-itsm.md
You can configure the data on the landing page from Admin Center in Service Operations Workspace for ITSM.
- Configure record creation from the new tab menu in Service Operations Workspace
Customize the records that can be created from the new tab menu in all pages of Service Operations Workspace. - Restore the greeting banner on the landing page
If the greeting banner is closed, restore it to view the agent's shift information. - Configure the header message on the landing page
Configure the header message that is part of the greeting text on the landing page. For example, You are on-call until Monday, Mar 21. - Configure the space man on the landing page
Change the image of the space man to an image your choice. - Configure the donut color in the Overview section
Create a visual experience that works the best for donuts in the Overview section. - Configure tier 1 landing page metric cards
Configure the data displayed in donuts in the Overview section of the tier 1 landing page. - Configure the donuts in the tier 2 landing page
Configure the data displayed in donuts in the Overview section of the tier 2 landing page. - Configure the visibility of landing page sections
Configure if few sections of the landing page should be visible or hidden. For example, Quick links and Upcoming sections. - Configure the Announcements section on the landing page
Customize an existing announcement or add an announcement for additional tables. - Configure the Upcoming section on the landing page
Configure the data displayed in the Upcoming section.
Parent Topic:Getting started with Service Operations Workspace for ITSM
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--- title: Landing page configurations in Service Operations Workspace for ITSM description: You can configure the data on the landing page from Admin Center in Service Operations Workspace for ITSM. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/landing-page-configurations-sow-itsm.html release: brazil product: Service Operations Workspace classification: service-operations-workspace topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Getting started with Service Operations Workspace for ITSM, Configuring Service Operations Workspace for ITSM, Service Operations Workspace for ITSM, IT Service Management] --- # Landing page configurations in Service Operations Workspace for ITSM You can configure the data on the landing page from Admin Center in Service Operations Workspace for ITSM. - **[Configure record creation from the new tab menu in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/configure-new-tab-records.md)** Customize the records that can be created from the new tab menu in all pages of Service Operations Workspace. - **[Restore the greeting banner on the landing page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/restore-greeting-banner.md)** If the greeting banner is closed, restore it to view the agent's shift information. - **[Configure the header message on the landing page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/modify-greeting-text.md)** Configure the header message that is part of the greeting text on the landing page. For example, You are on-call until Monday, Mar 21. - **[Configure the space man on the landing page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/modify-space-man-landing-page.md)** Change the image of the space man to an image your choice. - **[Configure the donut color in the Overview section](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/customize-donut-color.md)** Create a visual experience that works the best for donuts in the **Overview** section. - **[Configure tier 1 landing page metric cards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/customize-first-level-cards.md)** Configure the data displayed in donuts in the **Overview** section of the tier 1 landing page. - **[Configure the donuts in the tier 2 landing page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/configure-donut-tier2-landing-page.md)** Configure the data displayed in donuts in the **Overview** section of the tier 2 landing page. - **[Configure the visibility of landing page sections](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/configure-visibility-landing-page-sections.md)** Configure if few sections of the landing page should be visible or hidden. For example, **Quick links** and **Upcoming** sections. - **[Configure the Announcements section on the landing page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/modify-announcements-section.md)** Customize an existing announcement or add an announcement for additional tables. - **[Configure the Upcoming section on the landing page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/modify-upcoming-section.md)** Configure the data displayed in the **Upcoming** section. **Parent Topic:**[Getting started with Service Operations Workspace for ITSM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/getting-started-sow.md)
| title | Landing page configurations in Service Operations Workspace for ITSM |
| description | You can configure the data on the landing page from Admin Center in Service Operations Workspace for ITSM. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/landing-page-configurations-sow-itsm.html |
| release | brazil |
| product | Service Operations Workspace |
| classification | service-operations-workspace |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Getting started with Service Operations Workspace for ITSMConfiguring Service Operations Workspace for ITSMService Operations Workspace for ITSMIT Service Management |