Resetting password using Service-desk assisted Password Reset in Service Operations Workspace

---
title: Resetting password using Service-desk assisted Password Reset in Service Operations Workspace
description: The Password Reset for Service Operations Workspace application enforces strong and secure passwords by enabling end users to reset or change their passwords by requesting the service desk agent.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/resetting-password-pr-sow.html
release: brazil
product: Service Operations Workspace
classification: service-operations-workspace
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Managing IT services in your organization, Service Operations Workspace for ITSM, IT Service Management]
---

# Resetting password using Service-desk assisted Password Reset in Service Operations Workspace

The Password Reset for Service Operations Workspace application enforces strong and secure passwords by enabling end users to reset or change their passwords by requesting the service desk agent.

-   **[Reset password using service-desk assistance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/reset-password-sd-pr-sow.md)**  
Resetting the password enables the user to log in to their system and resume their work.
-   **[Unlock the user account](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/unlock-user-account-pr-sow.md)**  
You can unlock a blocked user to enable them to log in to their system.
-   **[Password Reset in Service Operations Workspace reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/pr-sow-reference.md)**  
This reference topic provides additional information about the lists and forms that you use to configure and administer Password Reset.

**Parent Topic:**[Managing IT services in your organization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-operations-workspace/managing-services-operations-in-organization.md)

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