Convert services in bulk in Service Portfolio Management

task brazil Updated Sep 10, 2026 1 min read SPM2-migrate-bulk-services.md

Convert multiple services from the Configuration Management Database (CMDB) service table to one of the dedicated child tables. You can convert to a business service or to a technical service.

Before you begin

Role required: admin

About this task

You can convert services individually but to reduce manual overhead, convert multiple services at once from the CMDB service table [cmdb_ci_service] to one of the dedicated child tables:

Business service table [cmdb_ci_service_business]
Technology management service table [cmdb_ci_service_technical]

Note: Starting with the Brazil release, the [cmdb_ci_service_technical] table is labeled Technology Management Service in the user interface (formerly labeled Technical service). Additionally, the [service_offering] table is labeled Technology Management Offering in the user interface (formerly labeled Technical service offering).

When you convert a service, the record and all its relationships remain intact.

Note: Service offerings can’t be converted but they inherit the parent type (Service classification if your organization uses that field).

Procedure

Navigate to All > Service Portfolio Management > Services.
Select the services that you want to convert.

If your organization uses the Service classification field for business and technical services, then you can filter by Service classification.
Select Actions on selected rows, and then select Convert to business service or Convert to technical service.
At the prompt, select OK to continue to convert the services or select Cancel.

Note: If a selected item can’t be converted, a warning message is displayed.
Convert a service while in the service record.

To convert a service wile in the service record, find the convert options under Related Links. If you don't see the convert options, then you might be in a record that isn't in the CMDB service table [cmdb_ci_service].

Parent Topic:Using Service Portfolio Management

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---
title: Convert services in bulk in Service Portfolio Management
description: Convert multiple services from the Configuration Management Database \(CMDB\) service table to one of the dedicated child tables. You can convert to a business service or to a technical service.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/service-portfolio-management/SPM2-migrate-bulk-services.html
release: brazil
product: Service Portfolio Management
classification: service-portfolio-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Service Portfolio Management, IT Service Management]
---

# Convert services in bulk in Service Portfolio Management

Convert multiple services from the Configuration Management Database \(CMDB\) service table to one of the dedicated child tables. You can convert to a business service or to a technical service.

## Before you begin

Role required: admin

## About this task

You can convert services individually but to reduce manual overhead, convert multiple services at once from the CMDB service table \[cmdb\_ci\_service\] to one of the dedicated child tables:

- Business service table \[cmdb\_ci\_service\_business\]
- Technology management service table \[cmdb\_ci\_service\_technical\]

**Note:** Starting with the Brazil release, the \[cmdb\_ci\_service\_technical\] table is labeled Technology Management Service in the user interface \(formerly labeled Technical service\). Additionally, the \[service\_offering\] table is labeled Technology Management Offering in the user interface \(formerly labeled Technical service offering\).

When you convert a service, the record and all its relationships remain intact.

**Note:** Service offerings can’t be converted but they inherit the parent type \(Service classification if your organization uses that field\).

## Procedure

1. Navigate to **All** &gt; **Service Portfolio Management** &gt; **Services**.

2. Select the services that you want to convert.

If your organization uses the Service classification field for business and technical services, then you can filter by Service classification.

3. Select **Actions on selected rows**, and then select **Convert to business service** or **Convert to technical service**.

4. At the prompt, select **OK** to continue to convert the services or select **Cancel**.

**Note:** If a selected item can’t be converted, a warning message is displayed.

5. Convert a service while in the service record.

To convert a service wile in the service record, find the convert options under **Related Links**. If you don't see the convert options, then you might be in a record that isn't in the CMDB service table \[cmdb\_ci\_service\].

**Parent Topic:**[Using Service Portfolio Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/service-portfolio-management/SPM2-using.md)