Manually normalize a SAM Foundation software discovery model
task brazil Updated Sep 10, 2026 1 min read t_EditASoftwareDiscModelSAMF.md
You can edit a software discovery model to manually normalize discovered software on the Software Discovery Models form so that it can be reconciled.
Before you begin
Role required: sam_user
About this task
If the information automatically added to the software discovery model is incomplete, you can add the missing fields to manually normalize the software discovery model.
Procedure
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Navigate to All > Software Asset > Discovery > Discovery models and open a discovery model record.
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Fill in the Publisher, Product, and Version fields, as appropriate.
-
Click Normalize.
The normalization status is set to Manually Normalized.
Parent Topic:Configuring the classic Basic Software Asset Management
40 lines · 1.8 KB
---
title: Manually normalize a SAM Foundation software discovery model
description: You can edit a software discovery model to manually normalize discovered software on the Software Discovery Models form so that it can be reconciled.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/software-asset-management-foundation-plugin/t\_EditASoftwareDiscModelSAMF.html
release: brazil
product: Software Asset Management Foundation plugin
classification: software-asset-management-foundation-plugin
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring the classic Basic Software Asset Management, Basic Software Asset Management, ITSM Software Asset Management, Asset Management common applications, IT Service Management]
---
# Manually normalize a SAM Foundation software discovery model
You can edit a software discovery model to manually normalize discovered software on the Software Discovery Models form so that it can be reconciled.
## Before you begin
Role required: sam\_user
## About this task
If the information automatically added to the software discovery model is incomplete, you can add the missing fields to manually normalize the software discovery model.
## Procedure
1. Navigate to **All** > **Software Asset** > **Discovery** > **Discovery models** and open a discovery model record.
2. Fill in the **Publisher**, **Product**, and **Version** fields, as appropriate.
3. Click **Normalize**.
The normalization status is set to Manually Normalized.
**Parent Topic:**[Configuring the classic Basic Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/software-asset-management-foundation-plugin/samf-plugin-configuration.md)
| title | Manually normalize a SAM Foundation software discovery model |
| description | You can edit a software discovery model to manually normalize discovered software on the Software Discovery Models form so that it can be reconciled. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/software-asset-management-foundation-plugin/t\_EditASoftwareDiscModelSAMF.html |
| release | brazil |
| product | Software Asset Management Foundation plugin |
| classification | software-asset-management-foundation-plugin |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring the classic Basic Software Asset ManagementBasic Software Asset ManagementITSM Software Asset ManagementAsset Management common applicationsIT Service Management |