Determine where software is installed using the legacy Software Asset Management plugin
When using the legacy Software Asset Management (com.snc.software_asset_management) plugin to determine where your software is installed, you must keep the following points in mind.
- The software instance no longer contains discovered information. The information previously went to the Software Instance [cmdb_software_instance] table, but now goes to the Software Installation [cmdb_sam_sw_install] table. Because the table has changed, you must change your transform maps to point to the new table.
- Models identified by a discovery tool are linked to software models.
- Use grouping to obtain more specific information from a software counter.
- Software installations link a computer with a software model (via a discovery model).
A discovery tool places the data it obtains into the Software Installation [cmdb_sam_sw_install] table. All of the information can be seen in the Software Installations list and the individual Software Installation forms. When a record is created, the system analyzes the Discovery Model table and identifies five key points.
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Publisher
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Display name
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Prod ID
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Version
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Revision
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Find software on the network using the legacy Software Asset Management plugin
After using a discovery tool, you can find a definitive list of all the software found on the network using the legacy Software Asset Management (com.snc.software_asset_management) plugin. -
Scan software installations with the system scheduler
The legacy Software Asset Management (com.snc.software_asset_management) plugin adds a scheduled job for scanning software installations named SAM License Counters in System Scheduler > Scheduled Jobs.
Parent Topic:Legacy Software Asset Management plugin
Related topics
Legacy Software Asset Management plugin Overview module
Legacy Software Asset Management plugin setup process
Software licenses in the legacy Software Asset Management plugin
Manage software models using the legacy Software Asset Management plugin
License calculations with the legacy Software Asset Management plugin
Software discovery models in the legacy Software Asset Management plugin
Legacy Software License Compliance Checker
Software license reconciliation counters for the legacy Software Asset Management plugin
Software contracts for the legacy Software Asset Management plugin
--- title: Determine where software is installed using the legacy Software Asset Management plugin description: When using the legacy Software Asset Management \(com.snc.software\_asset\_management\) plugin to determine where your software is installed, you must keep the following points in mind. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/software-asset-management/c\_DeterminWhereSWInstalled.html release: brazil product: Software Asset Management classification: software-asset-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 3 breadcrumb: [Legacy Software Asset Management plugin, ITSM Software Asset Management, Asset Management common applications, IT Service Management] --- # Determine where software is installed using the legacy Software Asset Management plugin When using the legacy Software Asset Management \(com.snc.software\_asset\_management\) plugin to determine where your software is installed, you must keep the following points in mind. - The software instance no longer contains discovered information. The information previously went to the Software Instance \[cmdb\_software\_instance\] table, but now goes to the Software Installation \[cmdb\_sam\_sw\_install\] table. Because the table has changed, you must change your transform maps to point to the new table. - Models identified by a discovery tool are linked to software models. - Use grouping to obtain more specific information from a software counter. - Software installations link a computer with a software model \(via a discovery model\). A discovery tool places the data it obtains into the Software Installation \[cmdb\_sam\_sw\_install\] table. All of the information can be seen in the Software Installations list and the individual Software Installation forms. When a record is created, the system analyzes the Discovery Model table and identifies five key points. - Publisher - Display name - Prod ID - Version - Revision - **[Find software on the network using the legacy Software Asset Management plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/software-asset-management/t_FindingSoftwareOnTheNetwork.md)** After using a discovery tool, you can find a definitive list of all the software found on the network using the legacy Software Asset Management \(com.snc.software\_asset\_management\) plugin. - **[Scan software installations with the system scheduler](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/software-asset-management/c_ScanSWInstWithSysSched.md)** The legacy Software Asset Management \(com.snc.software\_asset\_management\) plugin adds a scheduled job for scanning software installations named **SAM License Counters** in **System Scheduler** > **Scheduled Jobs**. **Parent Topic:**[Legacy Software Asset Management plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/software-asset-management/c_SoftwareAssetManagement.md) **Related topics** [Legacy Software Asset Management plugin Overview module]() [Legacy Software Asset Management plugin setup process]() [Software licenses in the legacy Software Asset Management plugin]() [Manage software models using the legacy Software Asset Management plugin]() [License calculations with the legacy Software Asset Management plugin]() [Software discovery models in the legacy Software Asset Management plugin]() [Legacy Software License Compliance Checker]() [Software license reconciliation counters for the legacy Software Asset Management plugin]() [Legacy IBM PVU Process Pack]() [Software contracts for the legacy Software Asset Management plugin]() [Legacy Oracle process pack]()
| title | Determine where software is installed using the legacy Software Asset Management plugin |
| description | When using the legacy Software Asset Management \(com.snc.software\_asset\_management\) plugin to determine where your software is installed, you must keep the following points in mind. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/software-asset-management/c\_DeterminWhereSWInstalled.html |
| release | brazil |
| product | Software Asset Management |
| classification | software-asset-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Legacy Software Asset Management pluginITSM Software Asset ManagementAsset Management common applicationsIT Service Management |