Get started with software counters for the legacy Software Asset Management plugin
A good way to see how software counters work is to use the demo data provided with the legacy Software Asset Management (com.snc.software_asset_management) plugin.
Load the demo data on a non-production instance.
[Omitted image "SoftwareAssetMgmtDemoData.png"] Alt text: Software Asset Management demo data
Using the demo data, try some of the procedures on this page, such as Use the Software Counter and View a Usage Counter Result.
To use software counters with your own information, follow the steps in the Legacy Software Asset Management plugin setup process. ServiceNow Discovery does not populate the Software Usage (cmdb_sam_sw_usage) table. Use a third party tool such as Microsoft's System Center Configuration Manager to add information about software assets to the Software Usage table.
Parent Topic:Software license reconciliation counters for the legacy Software Asset Management plugin
--- title: Get started with software counters for the legacy Software Asset Management plugin description: A good way to see how software counters work is to use the demo data provided with the legacy Software Asset Management \(com.snc.software\_asset\_management\) plugin. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-service-management/software-asset-management/c\_GetStartedWithSoftwareCounters.html release: brazil product: Software Asset Management classification: software-asset-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Software license reconciliation counters for the legacy Software Asset Management plugin, Legacy Software Asset Management plugin, ITSM Software Asset Management, Asset Management common applications, IT Service Management] --- # Get started with software counters for the legacy Software Asset Management plugin A good way to see how software counters work is to use the demo data provided with the legacy Software Asset Management \(com.snc.software\_asset\_management\) plugin. Load the demo data on a non-production instance. \[Omitted image "SoftwareAssetMgmtDemoData.png"\] Alt text: Software Asset Management demo data Using the demo data, try some of the procedures on this page, such as [Use the Software Counter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/software-asset-management/c_UseTheSoftwareCounter.md) and [View a Usage Counter Result](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/software-asset-management/t_ViewAUsageCounterResult.md). To use software counters with your own information, follow the steps in the [Legacy Software Asset Management plugin setup process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/software-asset-management/c_SetupProcess.md). ServiceNow Discovery does not populate the Software Usage \(cmdb\_sam\_sw\_usage\) table. Use a third party tool such as Microsoft's System Center Configuration Manager to add information about software assets to the Software Usage table. **Parent Topic:**[Software license reconciliation counters for the legacy Software Asset Management plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/software-asset-management/c_UseCountersSWLicenseReconcil.md)
| title | Get started with software counters for the legacy Software Asset Management plugin |
| description | A good way to see how software counters work is to use the demo data provided with the legacy Software Asset Management \(com.snc.software\_asset\_management\) plugin. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/software-asset-management/c\_GetStartedWithSoftwareCounters.html |
| release | brazil |
| product | Software Asset Management |
| classification | software-asset-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Software license reconciliation counters for the legacy Software Asset Management pluginLegacy Software Asset Management pluginITSM Software Asset ManagementAsset Management common applicationsIT Service Management |