Entitle a license to a configuration item using the legacy Software Asset Management plugin

task brazil Updated Sep 10, 2026 1 min read t_EntitleLicenConfigItem.md
Raw file servicenow.com

Use the legacy Software Asset Management (com.snc.software_asset_management) plugin to entitle a license to a configuration item, such as a computer or server, or a location, such as a city of building.

Before you begin

Role required: sam

Procedure

  1. Navigate to All > Software Asset > Software Licenses.

  2. Click an Asset tag, or click New to create a new software license.

  3. In the Asset Entitlements related list, perform one of the following actions.

    • Double-click in Allocated to to entitle the license to a specific configuration item, such as a computer or server.
    • Double-click in Location to entitle the license to a specific location, such as a city or building.
  4. Set the Allocated conditions condition to the configuration items given this license must meet the specified conditions

    For example, only configuration items in a certain department can be allocated this software license.

  5. Click Update.

Parent Topic:Software license entitlements for the legacy Software Asset Management plugin

Search documentation
Search document titles and file paths on the brazil branch