Activate Badge Reader Integration

task brazil Updated Sep 10, 2026 1 min read activate-badge-reader-integration.md
Raw file servicenow.com

You can activate the Badge Reader Integration plugin (com.snc.badge_reader) if you have the Badge sn_badge.badge_admin role.

Before you begin

Role required: sn_badge.badge_admin

About this task

The Badge Reader Integration application is a framework enabling other applications, such as Walk-up Experience, to integrate with badge reader hardware. Administrators configure and manage badge reader clients and integrations by linking badge scanners to walk-up locations and ensuring there is mapping between badge ID numbers and the reader.

Developers can extend the badge scanning framework to trigger actions in other applications based on a badge scan event. The Badge Reader Integration application does not require customization, but is customizable to respond to unique badge system hardware.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

  3. Select Install to start the installation process.

    Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

    You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

Parent Topic:Badge Reader Integration for Walk-up Experience

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