Modify an appointment at the Walk-up Experience Tech Lounge

task brazil Updated Sep 10, 2026 1 min read edit-cancel-appointment-now-mobile.md

Edit or cancel an appointment at a ServiceNow Walk-up Experience Tech Lounge by using the Now® Mobile app on your mobile device.

Before you begin

Role required: user

About this task

The time limit for modifying an appointment may vary across tech Lounges. You cannot modify a confirmed appointment within the time limit that was set for the particular tech Lounge. For example, a tech Lounge has set this time limit as two hours. So, if your appointment is at 10 a.m, you cannot modify it after 8 a.m. of the same day.

Procedure

On your mobile device, tap the Now® Mobile app icon ([Omitted image "now-mobile.png"] Alt text: NOW Mobile app icon.).

Navigate to your appointment card using any of these options.

Tab	Navigation
My Items	Tap My Tech Visits
Services	Tap the more options icon ([Omitted image "quickaction2.png"] Alt text: More options icon) > Visit a Tech Lounge > Visits.
Information	Tap the headphones icon ([Omitted image "quickaction.png"] Alt text: Headphones icon) > Visits

Tap the appointment card to open it.
Choose one of the following actions.

Action Description

Edit Change the date or time of the appointment.

Cancel Cancel the appointment.

You can also swipe the appointment card and tap your preferred action to modify the appointment.

Action	Description
Edit	Change the date or time of the appointment.
Cancel	Cancel the appointment.

Parent Topic:Walk-up Experience on Now Mobile

53 lines · 2.3 KB Wrap lines

---
title: Modify an appointment at the Walk-up Experience Tech Lounge
description: Edit or cancel an appointment at a ServiceNow Walk-up Experience Tech Lounge by using the Now Mobile app on your mobile device.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/walk-up-experience/edit-cancel-appointment-now-mobile.html
release: brazil
product: Walk-Up Experience
classification: walk-up-experience
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Walk-up Experience on Now Mobile, Walk-up Experience, IT Service Management]
---

# Modify an appointment at the Walk-up Experience Tech Lounge

Edit or cancel an appointment at a ServiceNow Walk-up Experience Tech Lounge by using the Now® Mobile app on your mobile device.

## Before you begin

Role required: user

## About this task

The time limit for modifying an appointment may vary across tech Lounges. You cannot modify a confirmed appointment within the time limit that was set for the particular tech Lounge. For example, a tech Lounge has set this time limit as two hours. So, if your appointment is at 10 a.m, you cannot modify it after 8 a.m. of the same day.

## Procedure

1.  On your mobile device, tap the Now® Mobile app icon \(\[Omitted image "now-mobile.png"\] Alt text: NOW Mobile app icon.\).

2.  Navigate to your appointment card using any of these options.

    |Tab|Navigation|
    |---|----------|
    |**My Items**|Tap **My Tech Visits**|
    |**Services**|Tap the more options icon **\(\[Omitted image "quickaction2.png"\] Alt text: More options icon\)** &gt; **Visit a Tech Lounge** &gt; **Visits**.|
    |**Information**|Tap the headphones icon **\(\[Omitted image "quickaction.png"\] Alt text: Headphones icon\)** &gt; **Visits**|

3.  Tap the appointment card to open it.

4.  Choose one of the following actions.

    |Action|Description|
    |------|-----------|
    |**Edit**|Change the date or time of the appointment.|
    |**Cancel**|Cancel the appointment.|

    You can also swipe the appointment card and tap your preferred action to modify the appointment.


**Parent Topic:**[Walk-up Experience on Now Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/walk-up-experience/walk-up-experience-now-mobile.md)