Configure an avatar component for Work scheduler

task brazil Updated Sep 10, 2026 2 min read work-sched-avatar-component.md
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Use the Container component to add an avatar and the user name of the work item assignee.

Before you begin

Important: Starting with the Brazil release, Workforce Optimization for ITSM is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

Role required: workspace_admin or ui_builder_admin​

Procedure

  1. In the Content section, navigate to Body(Flex) > Card Base Container (Flex) > Card Base Header.

  2. Right-click Card Base Header and select Add component after.

  3. In the pop-up screen, select the Label value stacked component.

  4. In the left pane, right-click Label value stacked and select Add component after.

  5. Configure the component.

    1. In the Components pop-up screen, select Container.

    2. In the Config tab, do the following:

      1. Select the Edit component visibility icon ([Omitted image "edit-comp-visibility-icon.png"] Alt text: Edit component visibility icon).
      2. Hover over the Hide component field and select the Dynamic data binding icon [Omitted image "dynamic-data-binding-icon.png"] Alt text: Dynamic data binding icon.
      3. In the Hide component field, enter !@state.cardProps.assignedTo
      4. In the Direction menu, select Row.
      5. In the Styles tab, in the Align items field, select the center icon.
      6. Select Save.
  6. To add the Avatar component, select Container(Flex) > +Add component.

  7. Select +Add component

    The Components pop-up screen appears.

To

Do this

Add the Avatar component

In the configure tab, set the size, user name, and tooltip.1. In the Size menu, select Medium. 2. Hover over the User name menu, and select the Dynamic data binding icon [Omitted image "dynamic-data-binding-icon.png"] Alt text: Dynamic data binding icon. 3. In the User name menu, type !@state.cardProps.assignedTo. 4. Hover over the Tooltip text menu, and select the Dynamic data binding icon [Omitted image "dynamic-data-binding-icon.png"] Alt text: Dynamic data binding icon. 5. In the Tooltip text menu, type !@state.cardProps.assignedTo.

Add the Label Value Tabbed component

In the configure tab, set the size, and items.1. In the Size menu, select Small. 2. Hover over the Items field and select the Dynamic data binding icon [Omitted image "dynamic-data-binding-icon.png"] Alt text: Dynamic data binding icon. 3. In the Items field, enter [{value: @state.cardProps.assignedTo} 4. Select Save.

Here's a demo on how to configure an avatar component for Work scheduler

Parent Topic:Create a Work scheduler card using the Next Experience UI Builder

Previous topic:Configure a display type component for a Work scheduler card

Next topic:Associate a work scheduler card to the work configuration

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