Configure an avatar component for Work scheduler
Use the Container component to add an avatar and the user name of the work item assignee.
Before you begin
Important: Starting with the Brazil release, Workforce Optimization for ITSM is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
Role required: workspace_admin or ui_builder_admin
Procedure
-
In the Content section, navigate to Body(Flex) > Card Base Container (Flex) > Card Base Header.
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Right-click Card Base Header and select Add component after.
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In the pop-up screen, select the Label value stacked component.
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In the left pane, right-click Label value stacked and select Add component after.
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Configure the component.
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In the Components pop-up screen, select Container.
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In the Config tab, do the following:
- Select the Edit component visibility icon ([Omitted image "edit-comp-visibility-icon.png"] Alt text: Edit component visibility icon).
- Hover over the Hide component field and select the Dynamic data binding icon [Omitted image "dynamic-data-binding-icon.png"] Alt text: Dynamic data binding icon.
- In the Hide component field, enter
!@state.cardProps.assignedTo - In the Direction menu, select Row.
- In the Styles tab, in the Align items field, select the center icon.
- Select Save.
-
-
To add the Avatar component, select Container(Flex) > +Add component.
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Select +Add component
The Components pop-up screen appears.
|
To |
Do this |
|---|---|
|
Add the Avatar component |
In the configure tab, set the size, user name, and tooltip.1. In the Size menu, select Medium. 2. Hover over the User name menu, and select the Dynamic data binding icon [Omitted image "dynamic-data-binding-icon.png"] Alt text: Dynamic data binding icon. 3. In the User name menu, type !@state.cardProps.assignedTo. 4. Hover over the Tooltip text menu, and select the Dynamic data binding icon [Omitted image "dynamic-data-binding-icon.png"] Alt text: Dynamic data binding icon. 5. In the Tooltip text menu, type !@state.cardProps.assignedTo. |
|
Add the Label Value Tabbed component |
In the configure tab, set the size, and items.1. In the Size menu, select Small.
2. Hover over the Items field and select the Dynamic data binding icon [Omitted image "dynamic-data-binding-icon.png"] Alt text: Dynamic data binding icon.
3. In the Items field, enter |
Parent Topic:Create a Work scheduler card using the Next Experience UI Builder
Previous topic:Configure a display type component for a Work scheduler card
Next topic:Associate a work scheduler card to the work configuration
---
title: Configure an avatar component for Work scheduler
description: Use the Container component to add an avatar and the user name of the work item assignee.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/workforce-optimization-for-it-service-management/work-sched-avatar-component.html
release: brazil
product: Workforce Optimization for IT Service Management
classification: workforce-optimization-for-it-service-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Create a Work scheduler card using the Next Experience UI Builder, Setting up, Work scheduler, Workforce Optimization for ITSM, IT Service Management]
---
# Configure an avatar component for Work scheduler
Use the **Container** component to add an avatar and the user name of the work item assignee.
## Before you begin
**Important:** Starting with the Brazil release, Workforce Optimization for ITSM is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.
Role required: workspace\_admin or ui\_builder\_admin
## Procedure
1. In the **Content** section, navigate to **Body\(Flex\)** > **Card Base Container \(Flex\)** > **Card Base Header**.
2. Right-click **Card Base Header** and select **Add component after**.
3. In the pop-up screen, select the **Label value stacked** component.
4. In the left pane, right-click **Label value stacked** and select **Add component after**.
5. Configure the component.
1. In the **Components** pop-up screen, select **Container**.
2. In the **Config** tab, do the following:
1. Select the Edit component visibility icon \(\[Omitted image "edit-comp-visibility-icon.png"\] Alt text: Edit component visibility icon\).
2. Hover over the **Hide component** field and select the Dynamic data binding icon \[Omitted image "dynamic-data-binding-icon.png"\] Alt text: Dynamic data binding icon.
3. In the **Hide component** field, enter `!@state.cardProps.assignedTo`
4. In the **Direction** menu, select **Row**.
5. In the **Styles** tab, in the **Align items** field, select the center icon.
6. Select **Save**.
6. To add the Avatar component, select **Container\(Flex\)** > **+Add component**.
7. Select **+Add component**
The Components pop-up screen appears.
<table id="choicetable_jbw_3mm_ntb"><thead><tr><th align="left" id="d224816e236">
To
</th><th align="left" id="d224816e239">
Do this
</th></tr></thead><tbody><tr><td id="d224816e245">
**Add the Avatar component**
</td><td>
In the configure tab, set the size, user name, and tooltip.1. In the **Size** menu, select **Medium**.
2. Hover over the **User name** menu, and select the Dynamic data binding icon \[Omitted image "dynamic-data-binding-icon.png"\] Alt text: Dynamic data binding icon.
3. In the **User name** menu, type **!@state.cardProps.assignedTo**.
4. Hover over the **Tooltip text** menu, and select the Dynamic data binding icon \[Omitted image "dynamic-data-binding-icon.png"\] Alt text: Dynamic data binding icon.
5. In the **Tooltip text** menu, type **!@state.cardProps.assignedTo**.
</td></tr><tr><td id="d224816e308">
**Add the Label Value Tabbed component**
</td><td>
In the configure tab, set the size, and items.1. In the **Size** menu, select **Small**.
2. Hover over the **Items** field and select the Dynamic data binding icon \[Omitted image "dynamic-data-binding-icon.png"\] Alt text: Dynamic data binding icon.
3. In the Items field, enter `[{value: @state.cardProps.assignedTo}`
4. Select **Save**.
</td></tr></tbody>
</table> Here's a demo on how to configure an avatar component for Work scheduler
**Parent Topic:**[Create a Work scheduler card using the Next Experience UI Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/workforce-optimization-for-it-service-management/create-workscheduler-card-wfo-itsm.md)
**Previous topic:**[Configure a display type component for a Work scheduler card](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/workforce-optimization-for-it-service-management/work-sched-stacked-component.md)
**Next topic:**[Associate a work scheduler card to the work configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/workforce-optimization-for-it-service-management/associate-card-config-wfo-itsm.md)
| title | Configure an avatar component for Work scheduler |
| description | Use the Container component to add an avatar and the user name of the work item assignee. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-service-management/workforce-optimization-for-it-service-management/work-sched-avatar-component.html |
| release | brazil |
| product | Workforce Optimization for IT Service Management |
| classification | workforce-optimization-for-it-service-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Create a Work scheduler card using the Next Experience UI BuilderSetting upWork schedulerWorkforce Optimization for ITSMIT Service Management |