Create a client state parameter for Work scheduler

task brazil Updated Sep 10, 2026 1 min read work-sched-create-client-state-params.md

Raw file servicenow.com

Add custom client state parameter values to add properties to the card components.

Before you begin

Important: Starting with the Brazil release, Workforce Optimization for ITSM is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

Role required: workspace_admin or ui_builder_admin

Procedure

Select the Client state icon ([Omitted image "client-state-icon.png"] Alt text: Client state icon).
In the Client state parameters section, click +Add.
Create the client state parameter.
1. In the Name field, enter cardProps.
2. From the Type menu, select JSON.
3. In the Initial value field, select Edit.
4. In the Initial value pop-up screen, enter the following code:
  JSON
```
{    "tagline": {},    "heading": {},    "dropdowns": [],    "content": [],    "assignedTo": null,    "aria": {}  }
```
5. Select Apply. Here's a demo on how to create client state parameters.

What to do next

Create page scripts for Work scheduler

Parent Topic:Create a Work scheduler card using the Next Experience UI Builder

Previous topic:Create a Work scheduler card using the Next Experience UI Builder

Next topic:Create page scripts for Work scheduler

Related topics

Create and bind a client state parameter to a component

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---
title: Create a client state parameter for Work scheduler
description: Add custom client state parameter values to add properties to the card components.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/workforce-optimization-for-it-service-management/work-sched-create-client-state-params.html
release: brazil
product: Workforce Optimization for IT Service Management
classification: workforce-optimization-for-it-service-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a Work scheduler card using the Next Experience UI Builder, Setting up, Work scheduler, Workforce Optimization for ITSM, IT Service Management]
---

# Create a client state parameter for Work scheduler

Add custom client state parameter values to add properties to the card components.

## Before you begin

**Important:** Starting with the Brazil release, Workforce Optimization for ITSM is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

Role required: workspace\_admin or ui\_builder\_admin

## Procedure

1. Select the Client state icon \(\[Omitted image "client-state-icon.png"\] Alt text: Client state icon\).

2. In the Client state parameters section, click **+Add**.

3. Create the client state parameter.

1. In the **Name** field, enter **cardProps**.
2. From the **Type** menu, select **JSON**.
3. In the **Initial value** field, select **Edit**.
4. In the **Initial value** pop-up screen, enter the following code:

```
{
"tagline": {},
"heading": {},
"dropdowns": [],
"content": [],
"assignedTo": null,
"aria": {}
}
```

5. Select **Apply**.
Here's a demo on how to create client state parameters.

## What to do next

[Create page scripts for Work scheduler](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/workforce-optimization-for-it-service-management/work-sched-create-page-scripts.md)

**Parent Topic:**[Create a Work scheduler card using the Next Experience UI Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/workforce-optimization-for-it-service-management/create-workscheduler-card-wfo-itsm.md)

**Previous topic:**[Create a Work scheduler card using the Next Experience UI Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/workforce-optimization-for-it-service-management/create-workscheduler-card-wfo-itsm.md)

**Next topic:**[Create page scripts for Work scheduler](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/workforce-optimization-for-it-service-management/work-sched-create-page-scripts.md)

**Related topics**

[Create and bind a client state parameter to a component](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/state-parameters.md)