Create labor code

task brazil Updated Sep 10, 2026 1 min read create-labor-code.md
Raw file servicenow.com

Define a labor code for the different tasks or work performed by the service agents.

Before you begin

Role required: manufacturing operations admin (sn_mfg_cmn.manufacturing_operations_admin)

Procedure

  1. Navigate to All > Workspaces > CRM Workspace.

  2. Select the List icon.

  3. Navigate to MCO Setup > Labor code.

  4. Select New.

  5. On the form, fill in the fields.

    Field Description
    Name Labor code name.
    Active Option to indicate if the labor code is active or not.
    Description Description for the labor code.
  6. Select Save.

Result

The labor code is generated.

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