Data model · SN Doc Reader

Data model

reference brazil Updated Sep 10, 2026 1 min read data-model.md

Learn about the Manufacturing Commercial Operations application as well as its entitlements and integrations by viewing the data model and integrations architecture diagrams. These diagrams show the relationships between the tables and roles within the application. They provide an overall picture of how the Manufacturing Commercial Operations application operates.

Dealer data model
The dealer framework helps you manage the day-to-day business activities and monitor the real-time data insight.
Sales promotion campaign data model
A sales promotion is a marketing strategy of implementing new ideas to increase sales, raise brand awareness, and provide discounts to the customers.
Repair claims data model
The repair claims framework enables the dealer to raise a reimbursement claim request for the repair of the equipment or product that is under warranty contract.
Recall campaign data model
The recall campaign framework enables you to initiate the reimbursement claim request from the OEM for the recalled products.
Quality issue management data model
The quality issue management (QIM) framework helps original equipment manufacturers (OEMs) centralize non-conformance data and act on root causes.

Parent Topic:Reference

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---
title: Data model
description: Learn about the Manufacturing Commercial Operations application as well as its entitlements and integrations by viewing the data model and integrations architecture diagrams. These diagrams show the relationships between the tables and roles within the application. They provide an overall picture of how the Manufacturing Commercial Operations application operates.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/manufacturing/data-model.html
release: brazil
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Manufacturing Commercial Operations]
---

# Data model

Learn about the Manufacturing Commercial Operations application as well as its entitlements and integrations by viewing the data model and integrations architecture diagrams. These diagrams show the relationships between the tables and roles within the application. They provide an overall picture of how the Manufacturing Commercial Operations application operates.

-   **[Dealer data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/dealer-data-model-overview.md)**  
The dealer framework helps you manage the day-to-day business activities and monitor the real-time data insight.
-   **[Sales promotion campaign data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/sales-promotion-campaign-claims.md)**  
A sales promotion is a marketing strategy of implementing new ideas to increase sales, raise brand awareness, and provide discounts to the customers.
-   **[Repair claims data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/repair-claims.md)**  
The repair claims framework enables the dealer to raise a reimbursement claim request for the repair of the equipment or product that is under warranty contract.
-   **[Recall campaign data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/recall-claims.md)**  
The recall campaign framework enables you to initiate the reimbursement claim request from the OEM for the recalled products.
-   **[Quality issue management data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-quality-issue-management-data-model.md)**  
The quality issue management \(QIM\) framework helps original equipment manufacturers \(OEMs\) centralize non-conformance data and act on root causes.

**Parent Topic:**[Reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/manufacturing-reference.md)