Notes form

reference brazil Updated Sep 10, 2026 1 min read mco-notes.md
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Notes form enables you to add the watch list details.

Field
Watch list Add names of users who receive notifications and can view the case task.
Watch notes list Add names of users who receive notifications and can view the work notes of the case task.
Work notes (Private) Enter the work notes.
Additional comments (Customer visible) Enter additional comments for customer, if any.

Parent Topic:General form

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