Submit a sales promotion claim
task brazil Updated Sep 10, 2026 1 min read mco-sales-promotion-single-claim.md
As a dealer, submit a single sales promotion claim request.
Before you begin
Role required: manufacturing operations admin (sn_mfg_cmn.manufacturing_operations_admin) or dealer sales agent (sn_dealer_mgmt.dealer_sales_agent)
Procedure
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Navigate to Dealer Portal > Catalogs > Customer operations > Sales promotion single claim.
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On the form, fill in the fields.
Fields Description Asset Asset or product on which sales promotion is applicable. Requested by User who is raising the sales promotion claim request. Consumer Customer of the sale. The consumer information is auto-populated based on the install base. Dealer Dealer who is raising the sales promotion claim request. Sale Price Sale price of the sold product for which you’re raising the sale promotion claim. -
Select Continue.
The Incentive details form appears.
-
Select the incentives.
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Enter the incentive percentage.
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Select Submit.
Result
The Sales promotion claim is successfully submitted for review and approval.
50 lines · 1.6 KB
---
title: Submit a sales promotion claim
description: As a dealer, submit a single sales promotion claim request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/manufacturing/mco-sales-promotion-single-claim.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Sales promotion for the dealer, Dealer portal, Use, Manufacturing Commercial Operations]
---
# Submit a sales promotion claim
As a dealer, submit a single sales promotion claim request.
## Before you begin
Role required: manufacturing operations admin \(sn\_mfg\_cmn.manufacturing\_operations\_admin\) or dealer sales agent \(sn\_dealer\_mgmt.dealer\_sales\_agent\)
## Procedure
1. Navigate to **Dealer Portal** > **Catalogs** > **Customer operations** > **Sales promotion single claim**.
2. On the form, fill in the fields.
|Fields|Description|
|------|-----------|
|Asset|Asset or product on which sales promotion is applicable.|
|Requested by|User who is raising the sales promotion claim request.|
|Consumer|Customer of the sale. The consumer information is auto-populated based on the install base.|
|Dealer|Dealer who is raising the sales promotion claim request.|
|Sale Price|Sale price of the sold product for which you’re raising the sale promotion claim.|
3. Select **Continue**.
The Incentive details form appears.
4. Select the incentives.
5. Enter the incentive percentage.
6. Select **Submit**.
## Result
The Sales promotion claim is successfully submitted for review and approval.
| title | Submit a sales promotion claim |
| description | As a dealer, submit a single sales promotion claim request. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/manufacturing/mco-sales-promotion-single-claim.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Sales promotion for the dealerDealer portalUseManufacturing Commercial Operations |