Adding a sub-phase

task brazil Updated Sep 10, 2026 1 min read mco_recall_campaign_phases.md
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Create a sub-phase for a parent phase.

Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager and sn_rcl_claim_mgmt.recall_phase_owner

Procedure

  1. Navigate to Workspaces > CRM Workspace > Lists > Recall Management > My Campaigns > Recall Campaign Phases.

  2. Select Create Sub-phase.

  3. On the recall campaign phases form, fill in the fields.

    For a description of the field values, see Recall campaign phase form.

Parent Topic:Recall a campaign phase

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