Create an actionable push notification
Create a push notification your users will see on their mobile devices.
Before you begin
Role required: admin
Procedure
-
Navigate to All > System Mobile > Mobile Push Notifications > Push Notifications.
-
Click New.
-
In the push notification form, fill in the fields.
|
Field |
Description |
|---|---|
|
Name |
The name of your push notification.Note: This name does not appear to users viewing the notification. |
|
Application |
The scoped application for your notification. This field automatically uses the current application scope. |
|
Actionable |
Whether the push notification is actionable. Click to enable this field. |
|
Screen |
An optional screen associated with your notification. The notification uses this screen. This screen displays to a user when they tap on the notification. |
|
Category |
Category of your notification. This field is visible only when the Actionable field is enabled. This category defines which actions are available in the push notification. You will fill in this field in later steps. |
Your notification record is created. After saving, the **Push Action Instances** related list appears on the form.
Parent Topic:Configure actionable push notifications
---
title: Create an actionable push notification
description: Create a push notification your users will see on their mobile devices.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/mobile/actionable-push-notification-1.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure actionable push notifications, Push notifications, Before implementation, Configuration detail, Configuring the Mobile Platform, Mobile Platform]
---
# Create an actionable push notification
Create a push notification your users will see on their mobile devices.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **System Mobile** > **Mobile Push Notifications** > **Push Notifications**.
2. Click **New**.
3. In the push notification form, fill in the fields.
<table id="table_fhr_kzm_ylb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Name
</td><td>
The name of your push notification.**Note:** This name does not appear to users viewing the notification.
</td></tr><tr><td>
Application
</td><td>
The scoped application for your notification. This field automatically uses the current application scope.
</td></tr><tr><td>
Actionable
</td><td>
Whether the push notification is actionable. Click to enable this field.
</td></tr><tr><td>
Screen
</td><td>
An optional screen associated with your notification. The notification uses this screen. This screen displays to a user when they tap on the notification.
</td></tr><tr><td>
Category
</td><td>
Category of your notification. This field is visible only when the **Actionable** field is enabled. This category defines which actions are available in the push notification. You will fill in this field in later steps.
</td></tr></tbody>
</table>4. Click **Save**.
Your notification record is created. After saving, the **Push Action Instances** related list appears on the form.
**Parent Topic:**[Configure actionable push notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/actionable-push-notification.md)
| title | Create an actionable push notification |
| description | Create a push notification your users will see on their mobile devices. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/mobile/actionable-push-notification-1.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure actionable push notificationsPush notificationsBefore implementationConfiguration detailConfiguring the Mobile PlatformMobile Platform |