Create a standard notification

task brazil Updated Sep 10, 2026 1 min read actionable-push-notification-6.md
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Create a standard notification on your instance using the platform notifications.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System Notification > Push > Create Push Notification.

  2. In the notification form, fill in the fields.

    Field Description
    Name Name of your Notification. This name is not visible to your users.
    Active Whether the notification is active. The instance does not send inactive notifications to your users.
    Table The table containing the records relating to your notification. For example, notifications about new incidents would use the Incident [incident] table.
    Push Message Only Whether the notification is a push message only. This field is read-only by default.
    Category The category for your notification. This field value is Uncategorized by default.
  3. Right-click the form header and select Save.

  4. Configure the push message for your standard notification.

    1. Click to display the What to Send tab.

    2. Click the lock icon ([Omitted image "lock-icon.png"] Alt text: Lock icon) next to the Push Messages field.

    3. Click the reference icon ([Omitted image "reference-lookup-icon.png"] Alt text: Reference icon) to display the Push Notification Messages list.

    4. Click New.

    5. In the push notification message form, fill in the fields.

      Field Description
      Name Name of your push notification message record. This name is not visible to your users.
      Application Scoped application associated with this record. This field defaults to the current application.
      Push App Mobile app that uses your push notification.
      Table The table containing the records relating to your notification. For example, a notification about new incidents would use the Incident [incident] table.
      Push Message Content Select the record for the push message content you created in the previous section.
      Message Text the user sees in the push notification. For example, An incident has been assigned to you.
    6. Click Submit.

  5. In the Notification form, click Update.

Parent Topic:Configure actionable push notifications

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