Add optional prompts to the ServiceNow AI Lens Launcher
task brazil Updated Sep 10, 2026 1 min read add-optional-prompts.md
Add optional prompts to the ServiceNow AI Lens launcher button.
Before you begin
Role required: admin
Procedure
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Set the
show_custom_instructions_fieldbutton attribute to True. -
Select the New button in the Button Options tab.
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Set the Type to Prompt.
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In the Translated value field, enter the prompt text in the user's language to ensure localization.
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Select Submit to save your progress.
Parent Topic:Configure Lens launcher button
36 lines · 1.1 KB
--- title: Add optional prompts to the ServiceNow AI Lens Launcher description: Add optional prompts to the ServiceNow AI Lens launcher button. locale: en-US canonical_url: https://www.servicenow.com/docs/r/mobile/add-optional-prompts.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure Lens launcher button, Configuring Otto, ServiceNow Otto for Mobile, Mobile Platform] --- # Add optional prompts to the ServiceNow AI Lens Launcher Add optional prompts to the ServiceNow AI Lens launcher button. ## Before you begin Role required: admin ## Procedure 1. Set the `show_custom_instructions_field` button attribute to **True**. 2. Select the **New** button in the **Button Options** tab. 3. Set the **Type** to **Prompt**. 4. In the **Translated value** field, enter the prompt text in the user's language to ensure localization. 5. Select **Submit** to save your progress. **Parent Topic:**[Configure Lens launcher button](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/configure-lens-launcher-button.md)
| title | Add optional prompts to the ServiceNow AI Lens Launcher |
| description | Add optional prompts to the ServiceNow AI Lens launcher button. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/mobile/add-optional-prompts.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure Lens launcher buttonConfiguring OttoServiceNow Otto for MobileMobile Platform |