Display and hide functions in offline mode

task brazil Updated Sep 10, 2026 1 min read buttons-offline.md

Raw file servicenow.com

Define whether to show or hide buttons while users are in offline mode on their Mobile Agent app.

Before you begin

Role required: mobile_admin, admin

Procedure

Navigate to All and in the filter enter sys_sg_button.list.
Select an existing action function or select New.

The Function screen displays. For more information on how to configure an action function, see Action functions.
Select the Offline Properties tab.
Select the Offline check box to display all the fields relevant for an offline function configuration.
Complete the action function offline mode property fields as required, see Configure offline mode properties for action functions.
From the Offline Condition Type field, select whether the condition style is Declarative or Script.
From the Table field, select a table that is the source of the fields used in the Offline Condition field, and from where the conditions are evaluated.
Depending on the selection made from the Offline Condition Type field, either do one of the following in the Offline Condition field:
- For Declarative, create declarative conditions to be performed in offline mode.
- For Script, enter a script in the text window that contains query conditions that are evaluated in offline mode.
Select Submit to save your display and hide button configurations.
Complete the action function offline mode property fields as required, see Configure offline mode properties for function instances.

Parent Topic:Supported functions for offline mode

50 lines · 2.6 KB Wrap lines

---
title: Display and hide functions in offline mode
description: Define whether to show or hide buttons while users are in offline mode on their Mobile Agent app.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/mobile/buttons-offline.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Supported functions, Align apps, screens, and functions, Offline mode setup options, Offline mode, Before implementation, Configuration detail, Configuring the Mobile Platform, Mobile Platform]
---

# Display and hide functions in offline mode

Define whether to show or hide buttons while users are in offline mode on their Mobile Agent app.

## Before you begin

Role required: mobile\_admin, admin

## Procedure

1.  Navigate to **All** and in the filter enter `sys_sg_button.list`.

2.  Select an existing action function or select **New**.

    The Function screen displays. For more information on how to configure an action function, see [Action functions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/mobile-actions.md).

3.  Select the **Offline Properties** tab.

4.  Select the **Offline** check box to display all the fields relevant for an offline function configuration.

5.  Complete the action function offline mode property fields as required, see [Configure offline mode properties for action functions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/config-offline-properties-action-funct.md).

6.  From the **Offline Condition Type** field, select whether the condition style is **Declarative** or **Script**.

7.  From the **Table** field, select a table that is the source of the fields used in the **Offline Condition** field, and from where the conditions are evaluated.

8.  Depending on the selection made from the **Offline Condition Type** field, either do one of the following in the **Offline Condition** field:

    -   For **Declarative**, create declarative conditions to be performed in offline mode.
    -   For **Script**, enter a script in the text window that contains query conditions that are evaluated in offline mode.
9.  Select **Submit** to save your display and hide button configurations.

10. Complete the action function offline mode property fields as required, see [Configure offline mode properties for function instances](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/config-offline-property-function-instance.md).


**Parent Topic:**[Supported functions for offline mode](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/functions-offline.md)