Create a PIN for a mobile app

task brazil Updated Sep 10, 2026 1 min read config-app-pin-user.md
Raw file servicenow.com

Create a PIN for your mobile app.

Before you begin

Role required: admin

Procedure

  1. Log into a ServiceNow mobile app.

  2. On the navigation bar, tap the Settings.

  3. On the settings page, tap Security.

  4. Tap Require an app PIN.

  5. When prompted Enter a 6 digit PIN for your app.

    [Omitted image "app-pin.png"] Alt text: App PIN.

  6. When prompted, re-enter the same 6 digit PIN.

    Your app is now configured with a security PIN.

  7. Enable Unlock with Fingerprint Sensor to use your device's fingerprint biometric security instead of your PIN.

Parent Topic:App PIN settings for mobile

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