Enable Now Assist Agent skills for Virtual Agent on Mobile

task brazil Updated Sep 10, 2026 1 min read config-na-agent-skills-mobile-va.md
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Enable Now Assist Agent skills in Virtual Agent on Mobile to leverage the power of generative AI.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Conversational Interfaces > Settings.

  2. Select the Assistants tab.

  3. Open the Now Assist in Virtual Agent (default) record or a custom assistant record.

  4. Select Display Experience from the sidebar.

  5. Open the Mobile drop-down.

  6. Select Mobile Agent App and choose Chat widget experience.

    [Omitted image "na-enable-va-skills.png"] Alt text: Mobile dropdown page with the Chat widget experience selected

Parent Topic:Configuring Otto for Mobile

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