Configure an empty state for a list screen
task brazil Updated Sep 10, 2026 1 min read empty-state-list-screen.md
Configure an empty state to display on empty list screens, to provide information to further direct users. These features are configured in the web-based UI instead of in the Mobile App Builder.
Before you begin
You should already have an empty state configured for list screens that do not contain any data. For more information, see Configure an empty state.
Role required: admin
Procedure
-
In the web-based UI, enter
sys_sg_list_screen.listin the filter navigator. -
Select a list screen to display the specific empty state.
-
In the Empty State field, select an empty state to associate with the list screen.
-
Right-click in the header and select Save.
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--- title: Configure an empty state for a list screen description: Configure an empty state to display on empty list screens, to provide information to further direct users. These features are configured in the web-based UI instead of in the Mobile App Builder. locale: en-US canonical_url: https://www.servicenow.com/docs/r/mobile/empty-state-list-screen.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [List screen, Mobile screen types, Mobile screens, Mobile app components, Building mobile apps, Mobile Platform] --- # Configure an empty state for a list screen Configure an empty state to display on empty list screens, to provide information to further direct users. These features are configured in the web-based UI instead of in the Mobile App Builder. ## Before you begin You should already have an empty state configured for list screens that do not contain any data. For more information, see [Configure an empty state](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/empty-state-default.md). Role required: admin ## Procedure 1. In the web-based UI, enter `sys_sg_list_screen.list` in the filter navigator. 2. Select a list screen to display the specific empty state. 3. In the **Empty State** field, select an empty state to associate with the list screen. 4. Right-click in the header and select **Save**.
| title | Configure an empty state for a list screen |
| description | Configure an empty state to display on empty list screens, to provide information to further direct users. These features are configured in the web-based UI instead of in the Mobile App Builder. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/mobile/empty-state-list-screen.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | List screenMobile screen typesMobile screensMobile app componentsBuilding mobile appsMobile Platform |