Enable map accessibility features

---
title: Enable map accessibility features
description: Maps can use patterns or colors to identify locations. The accessibility toggle in the mobile device settings page controls how the map identifies locations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/mobile/enable-indoor-map-access-features.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Accessibility features in mobile, Using the mobile apps, Mobile Platform]
---

# Enable map accessibility features

Maps can use patterns or colors to identify locations. The accessibility toggle in the mobile device settings page controls how the map identifies locations.

## Before you begin

Role required: user

## About this task

When reserving space, the map accessibility toggle gives you the option to identify map locations with colors or with black and white patterns. Using black and white patterns assists users with accessibility requirements.

## Procedure

1.  Log in to a ServiceNow mobile app.

2.  On the navigation bar, tap the settings icon \(\[Omitted image "settings.png"\] Alt text: Settings icon.\).

3.  Navigate to **Preferences** > **Office map preferences** > **Map display**.

4.  In the **Map display** section of the page, enable the **Use patterns for accessibility** toggle to view locations on maps in black and white patterns.

    \[Omitted image "indoor-map-access-toggle.png"\] Alt text: Office map preferences page with the 'Use patterns for accessibility' toggle highlighted.

    **Note:** Don't enable this toggle if you want to view locations on maps highlighted with colors.


## Result

Select the map display option best suited for your requirements.

\[Omitted image "indoor-map-compare-color-2-pattern.png"\] Alt text: Side-by-side comparison of 2 indoor map screens. One that identifies location with a color and one that identifies location with black and white patterns.