Indoor positioning
If an admin has configured your mobile app for indoor positioning, you can get guided directions in real time to a resource on your device's Indoor Wayfinding map.
Indoor positioning includes these following features.
Decide whether you want to share your location with the mobile app
[Omitted image "indoor-positioning-features-3.png"] Alt text: Shows the mobile app screen that prompts for permission to use your location
View a guided path to your destination and the estimated travel time, distance, and arrival time
[Omitted image "indoor-positioning-features.png"] Alt text: Shows a guided path to a destination on a mobile app indoor positioning map
Get step-by-step directions
[Omitted image "indoor-positioning-features-2.png"] Alt text: Shows an indoor positioning map on a mobile device that gives directions and which way to turn in text
Get complex directions that span multiple floors in a building
[Omitted image "indoor-positioning-features-4.png"] Alt text: Shows indoor positioning map with text directions to take an elevator to the second floor of a building
--- title: Indoor positioning description: If an admin has configured your mobile app for indoor positioning, you can get guided directions in real time to a resource on your device's Indoor Wayfinding map. locale: en-US canonical_url: https://www.servicenow.com/docs/r/mobile/indoor-positioning-end-user.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Indoor Wayfinding and reservations, Using the mobile apps, Mobile Platform] --- # Indoor positioning If an admin has configured your mobile app for indoor positioning, you can get guided directions in real time to a resource on your device's Indoor Wayfinding map. Indoor positioning includes these following features. ## Decide whether you want to share your location with the mobile app \[Omitted image "indoor-positioning-features-3.png"\] Alt text: Shows the mobile app screen that prompts for permission to use your location ## View a guided path to your destination and the estimated travel time, distance, and arrival time \[Omitted image "indoor-positioning-features.png"\] Alt text: Shows a guided path to a destination on a mobile app indoor positioning map ## Get step-by-step directions \[Omitted image "indoor-positioning-features-2.png"\] Alt text: Shows an indoor positioning map on a mobile device that gives directions and which way to turn in text ## Get complex directions that span multiple floors in a building \[Omitted image "indoor-positioning-features-4.png"\] Alt text: Shows indoor positioning map with text directions to take an elevator to the second floor of a building
| title | Indoor positioning |
| description | If an admin has configured your mobile app for indoor positioning, you can get guided directions in real time to a resource on your device's Indoor Wayfinding map. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/mobile/indoor-positioning-end-user.html |
| release | brazil |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Indoor Wayfinding and reservationsUsing the mobile appsMobile Platform |