Create appearance templates for cards for a mobile campaign
Create item card templates that contain information about the appearance of each type of card displayed in a mobile campaign.
Before you begin
Role required: admin
About this task
When creating cards, you need to assign an item view. Item views provide information about a card's appearance. Therefore, for each card style you want to use, you need a create a separate item view even if the card type is the same. For example, if you want some image cards to have light text on a dark background and other image cards to have dark text on a light background, you would need to create a separate item view for each of those styles.
Procedure
-
In the web-based UI, enter
sys_sg_item_view.listin the filter navigator to open a list of item views. -
Click New.
-
On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Name |
Name of the item view.Note: For easy identification, include the card type (image, text, or video) in the name. |
|
Short Description |
Optional additional details. |
|
Item view JSON |
The configuration code you created for the card type. For more information, see Configure the details for the appearance of cards for a mobile campaign. |
|
Table |
The Employee Center table [ |
|
Dependency fields |
Dependency fields taken from data entered in the Item view JSON field. |
|
UI Styles |
UI styles to apply to text cards. For information about how to configure the font color and background color for text cards, see Mobile UI styles. |
Result
After creating item views for each card style, you need to build and link components to display your mobile campaign. For more information, see Configure mobile campaign components.
--- title: Create appearance templates for cards for a mobile campaign description: Create item card templates that contain information about the appearance of each type of card displayed in a mobile campaign. locale: en-US canonical_url: https://www.servicenow.com/docs/r/mobile/mobile-campaign-card-type.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Displaying campaigns, Configuring the Mobile Platform, Mobile Platform] --- # Create appearance templates for cards for a mobile campaign Create item card templates that contain information about the appearance of each type of card displayed in a mobile campaign. ## Before you begin Role required: admin ## About this task When creating cards, you need to assign an item view. Item views provide information about a card's appearance. Therefore, for each card style you want to use, you need a create a separate item view even if the card type is the same. For example, if you want some image cards to have light text on a dark background and other image cards to have dark text on a light background, you would need to create a separate item view for each of those styles. ## Procedure 1. In the web-based UI, enter `sys_sg_item_view.list` in the filter navigator to open a list of item views. 2. Click **New**. 3. On the form, fill in the fields. <table id="table_psj_wlf_mmb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Name of the item view.**Note:** For easy identification, include the card type \(image, text, or video\) in the name. </td></tr><tr><td> Short Description </td><td> Optional additional details. </td></tr><tr><td> Item view JSON </td><td> The configuration code you created for the card type. For more information, see [Configure the details for the appearance of cards for a mobile campaign](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/mobile-campaign-card-config.md). </td></tr><tr><td> Table </td><td> The Employee Center table \[`sn_cd_content_mobile`\], which contains the content of the cards. </td></tr><tr><td> Dependency fields </td><td> Dependency fields taken from data entered in the **Item view JSON** field. </td></tr><tr><td> UI Styles </td><td> UI styles to apply to text cards. For information about how to configure the font color and background color for text cards, see [Mobile UI styles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/mobile-ui-styles.md). </td></tr></tbody> </table>4. Click **Submit**. ## Result After creating item views for each card style, you need to build and link components to display your mobile campaign. For more information, see [Configure mobile campaign components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/mobile-campaign-create.md).
| title | Create appearance templates for cards for a mobile campaign |
| description | Create item card templates that contain information about the appearance of each type of card displayed in a mobile campaign. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/mobile/mobile-campaign-card-type.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Displaying campaignsConfiguring the Mobile PlatformMobile Platform |