Configure mobile re-authentication logout option
Configure this parameter to force your users to log out each time before they re-authenticate.
Before you begin
Only configure this property if glide.authenticate.reauth.login.method is set to sso.
Make sure to select Global as the application scope.
Note: Note: Some SSO identity providers may require users to be logged out before successfully enabling a re-authentication flow. Use the property glide.authenticate.reauth.logout.first, to force users to log out, before re-authentication.
Role required: admin
Procedure
-
Type
sys_properties.listin the Filter Navigator. -
Select New in the System Property table.
-
In the form, match the following values:
|
Field |
Description |
|---|---|
|
Name |
glide.authenticate.reauth.logout.first |
|
Type |
|
|
Value |
|
--- title: Configure mobile re-authentication logout option description: Configure this parameter to force your users to log out each time before they re-authenticate. locale: en-US canonical_url: https://www.servicenow.com/docs/r/mobile/mobile-reauthentication-logout.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Re-authentication, System properties, Before implementation, Configuration detail, Configuring the Mobile Platform, Mobile Platform] --- # Configure mobile re-authentication logout option Configure this parameter to force your users to log out each time before they re-authenticate. ## Before you begin Only configure this property if **glide.authenticate.reauth.login.method** is set to `sso`. Make sure to select `Global` as the application scope. **Note:** Note: Some SSO identity providers may require users to be logged out before successfully enabling a re-authentication flow. Use the property **glide.authenticate.reauth.logout.first**, to force users to log out, before re-authentication. Role required: admin ## Procedure 1. Type `sys_properties.list` in the Filter Navigator. 2. Select **New** in the System Property table. 3. In the form, match the following values: <table id="table_tgg_45x_xfb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> **glide.authenticate.reauth.logout.first** </td></tr><tr><td> Type </td><td> `true | false` </td></tr><tr><td> Value </td><td> `true` - Users are forced to log out each time before re-authenticating.`false` - Users are not forced to log out before re-authenticating. </td></tr></tbody> </table> **Parent Topic:**[Configure mobile re-authentication system properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/mobile-reautentication-concept.md)
| title | Configure mobile re-authentication logout option |
| description | Configure this parameter to force your users to log out each time before they re-authenticate. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/mobile/mobile-reauthentication-logout.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Re-authenticationSystem propertiesBefore implementationConfiguration detailConfiguring the Mobile PlatformMobile Platform |