Chief Human Resources Officer Dashboard roles

reference brazil Updated Sep 10, 2026 1 min read chro-db-roles.md

Two roles are associated with this dashboard.

Platform Analytics administrator

The dashboard administrator (sn_chro_dashboard.chro_dashboard_admin) is responsible for installing, configuring, and maintaining the CHRO Dashboard and its underlying content.

Key duties include:

Installing plugins and assigning the admin roles to configuration owners
Defining verticals and business questions
Selecting and tuning KPIs/KRIs, setting thresholds, and mapping data sources
Creating and validating Platform Analytics indicators, breakdowns, and data-collection jobs
Managing translations, plugin upgrades, and best-practice templates to ensure consistency

Business user

The user (sn_chro_dashboard.chro_dashboard_user) role is required to access the dashboard.

Typical activities:

Viewing real-time scorecards and visualizations aligned to strategic goals
Applying filters, switching time frames, and drilling into underlying records
Exporting charts and reports for executive briefs or stakeholder presentations
Subscribing to alerts and notifications when metrics cross defined thresholds
Providing feedback on dashboard usability and data relevance to the admin team

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---
title: Chief Human Resources Officer Dashboard roles
description: Two roles are associated with this dashboard.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/now-intelligence/chro-db-roles.html
release: brazil
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Chief Human Resources Officer \(CHRO\) Dashboard, Executive dashboard overview, Platform Analytics]
---

# Chief Human Resources Officer Dashboard roles

Two roles are associated with this dashboard.

## Platform Analytics administrator

The dashboard administrator \(sn\_chro\_dashboard.chro\_dashboard\_admin\) is responsible for installing, configuring, and maintaining the CHRO Dashboard and its underlying content.

Key duties include:

-   Installing plugins and assigning the admin roles to configuration owners
-   Defining verticals and business questions
-   Selecting and tuning KPIs/KRIs, setting thresholds, and mapping data sources
-   Creating and validating Platform Analytics indicators, breakdowns, and data-collection jobs
-   Managing translations, plugin upgrades, and best-practice templates to ensure consistency

## Business user

The user \(sn\_chro\_dashboard.chro\_dashboard\_user\) role is required to access the dashboard.

Typical activities:

-   Viewing real-time scorecards and visualizations aligned to strategic goals
-   Applying filters, switching time frames, and drilling into underlying records
-   Exporting charts and reports for executive briefs or stakeholder presentations
-   Subscribing to alerts and notifications when metrics cross defined thresholds
-   Providing feedback on dashboard usability and data relevance to the admin team