Usage Insights data options for time series data visualizations
The following Data configuration options are available for all time series type visualizations of Usage Insights data.
Note: If you add a Platform Analytics data visualization with Usage Insights data to an inline dashboard, the default drilldown for that data visualization is to open the corresponding UXA analytics page. This feature provides a quick and efficient way to drill down and explore specific user behavior from your Platform Analytics dashboard.
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Field |
Description |
|---|---|
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Data source |
You have selected a Usage Insights data source in Create time series data visualizations. |
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MetricIf there is more than one metric, you can change the time series chart type for that metric by clicking the Change chart type icon. Also, if there is more than one metric, you can use the More options list to select a main metric and to add a Y-axis for each metric. Lastly, you can set dashboard filters to apply only to specific metrics. For more information, see Options for time series data visualizations with multiple metrics. | |
|
Metric | |
|
Metric |
Label of the metric. By default it is the same as the name of the data source: Events or Sessions.For sessions, you can configure the metric to reflect the number of sessions, average session duration, average pages per session, or average sessions per user. |
|
Format values |
Select to open the Formatting values dialog. For more information, see Value formatting in reports. |
|
Formatting values | |
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Use custom formatting |
Option to use custom formatting on the component. |
|
Decimal precision |
Number of decimals to show in the metric. This field is available only when the Use custom formatting option is activated. |
|
Rounding |
Type of rounding to use to reach the number of decimals in the Decimal precision field. Options include:- Up
Note: Only available when Use custom formatting is true. |
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Use the thousands group separator |
Option to use a comma to separate groups of thousands.Note: Only available when Use custom formatting is true. |
|
Enable abbreviation |
Option to use an alphabetical abbreviation. For example, M to represent million. Note: Only available when Use custom formatting is true. |
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Example |
Example of the final value to show in the component. Note: Only available when Use custom formatting is true |
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Group by | |
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Event property [eventPropertyValue] |
List of properties to choose from for Usage Insights Event sources that have properties. Note: Only applies to Events metrics. |
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Add alternative group by |
This selection opens a dialog in which you select additional items that the data in the visualization may be grouped by. The viewer of the visualization can then select which of these items to group the data by. The viewer toggles the visibility of the selector in the visualization's More actions menu. In the additional items dialog, you can set whether this selector is visible by default by toggling Selector visible by default.If you select a value in Group by, that is the default group-by value. You don't have to select a Group by value to specify alternative group-by values. In this case, no default group-by value is used. Data snapshots indicators support only reference, Boolean, and choice fields for alternative group bys. For more information about setting alternative group-bys for multiple metrics, see Options for time series data visualizations with multiple metrics. For more information about the viewer experience selecting from alternative group-by values, see Select a group-by value in a data visualization as a viewer. Important:
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Trend by | |
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Aggregation period [trendByFrequency] |
The period by which values are aggregated to calculate the trend. Options come from the standard calendar and any business calendars that are defined on the instance, such as the Gregorian. Select Auto to have the application infer the aggregation level based on the selected date range. Automatic aggregation respects business calendars and shift schedules. |
|
Date range | |
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Show maximum range |
Option to show the maximum range of available dates. |
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Set absolute period |
Option to set absolute start and end date.Available when Apply date range is selected. |
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Period start |
Start date for the absolute period.This property applies only when Set absolute period is true. |
|
Period end |
End date for the absolute period.This property applies only when Set absolute period is true. Select Use current date for period end to automatically update the end date to the current date. (Not available if the start date is in the future.) |
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Number of periods |
Number of date periods to display. This property applies only when Set absolute period is true. |
|
Period |
Time interval for each date period. - Days
The available periods depend on the time aggregation. A period can't be shorter than the time aggregation unit. If you change the time aggregation to a longer unit than the selected period, the period changes to the shortest period that is still available. This property applies only when Set absolute period is false. |
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Allow change date range |
When turned on, the viewer has a date range selector control with a set of predefined options. Not available when Compare period over period is turned on. |
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Show range picker by default |
When turned on, the date range selector is shown to the viewer without the viewer needing to open it. When off, the viewer has to open the date range selector in the More options menu. Default: off (false) |
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Additional settings | |
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Show forecast |
Option to display forecast data in the chart based on current trend data. Requires licensed Performance Analytics.Note: If there is not enough historical data to generate a forecast, no forecast or error is displayed. |
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Configure forecast |
Opens a dialog for configuring forecasting on this data visualization. A forecast configuration on the data visualization overrides any configuration set on the data source, such as an indicator. This override applies only to the specific data visualization.This option is available only when Show forecast is turned on. For more information, see Configure a forecast in a time series data visualization. |
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Show forecast range |
Option to display the 95% confidence interval of the forecast. Available only when Show forecast is turned on. |
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Data update | |
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Follow filters |
Follow filters set for a page. When enabled, the visualization displays on a workspace with the filters set by the page. Toggle off to disable a visualization from accepting any filter input. |
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Follow filter per metric |
If the visualization shows multiple metrics, toggle filter following on and off for each metric. Default: All metrics follow filters if Follow filters is on. For more information, see Following filters per metric. |
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Show filter icon |
Option to show the filter icon and the number of filters impacting the visualization. If a filter is not selected to apply to a visualization, the icon does not show. Toggle off to hide the filter icon and number of filters applied. |
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Refresh after being away for X min. |
Triggered when you navigate away from the dashboard that contains the data visualization to another page in the same workspace, includingPlatform Analytics experience. Sets how many minutes you will be on another page before the visualization automatically refreshes when you navigate back.Do not confuse this property with the Scheduled repetition setting on inline dashboards. This latter property refreshes the entire dashboard, and applies only while that dashboard is open. |
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Info messages | |
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Set custom message when no data |
Option to configure a custom message that displays when no data is returned. |
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Illustration |
An illustration to include in the message. |
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Heading |
Header text of the message that describes why no data was returned. |
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Heading level |
Header text size for the message that describes why no data was returned. |
|
Content |
Secondary text of the message that provides additional detail. |
|
Alignment |
The alignment of the illustration and text in the message. |
--- title: Usage Insights data options for time series data visualizations description: The following Data configuration options are available for all time series type visualizations of Usage Insights data. locale: en-US canonical_url: https://www.servicenow.com/docs/r/now-intelligence/config-dv-time-series-uxa-data.html release: brazil topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 7 breadcrumb: [Time series visualizations, Create, Data visualizations, Platform Analytics experience, Platform Analytics] --- # Usage Insights data options for time series data visualizations The following Data configuration options are available for all time series type visualizations of Usage Insights data. **Note:** If you add a Platform Analytics data visualization with Usage Insights data to an inline dashboard, the default drilldown for that data visualization is to open the corresponding UXA analytics page. This feature provides a quick and efficient way to drill down and explore specific user behavior from your Platform Analytics dashboard. <table id="table_wqy_sjr_qtb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Data source </td><td> You have selected a Usage Insights data source in [Create time series data visualizations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/create-dv-time-series-ac.md). </td></tr><tr><td class="sub-head" colspan="2"> MetricIf there is more than one metric, you can change the time series chart type for that metric by clicking the Change chart type icon. Also, if there is more than one metric, you can use the More options list to select a main metric and to add a Y-axis for each metric. Lastly, you can set dashboard filters to apply only to specific metrics. For more information, see [Options for time series data visualizations with multiple metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/chart-options-multi-metrics.md). </td></tr><tr><td class="sub-head" colspan="2"> Metric </td></tr><tr><td> Metric </td><td> Label of the metric. By default it is the same as the name of the data source: Events or Sessions.For sessions, you can configure the metric to reflect the number of sessions, average session duration, average pages per session, or average sessions per user. </td></tr><tr><td> Format values </td><td id="entry_format-values"> Select to open the **Formatting values** dialog. For more information, see [Value formatting in reports](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/reporting/value-formatting-reports.md). </td></tr><tr><td class="sub-head" colspan="2"> Formatting values </td></tr><tr><td> Use custom formatting </td><td> Option to use custom formatting on the component. </td></tr><tr><td> Decimal precision </td><td id="entry_decimal-precision"> Number of decimals to show in the metric. This field is available only when the **Use custom formatting** option is activated. </td></tr><tr><td> Rounding </td><td> Type of rounding to use to reach the number of decimals in the **Decimal precision** field. Options include:- Up `UP` - Down `DOWN` - Ceiling `CEILING` - Floor `FLOOR` - Half up `HALF_UP` - Half down `HALF_DOWN` - Half even `HALF_EVEN` **Note:** Only available when **Use custom formatting** is true. </td></tr><tr><td> Use the thousands group separator </td><td> Option to use a comma to separate groups of thousands.**Note:** Only available when **Use custom formatting** is true. </td></tr><tr><td> Enable abbreviation </td><td> Option to use an alphabetical abbreviation. For example, M to represent million. **Note:** Only available when **Use custom formatting** is true. </td></tr><tr><td> Example </td><td> Example of the final value to show in the component. **Note:** Only available when **Use custom formatting** is true </td></tr><tr><td class="sub-head" colspan="2"> Group by </td></tr><tr><td> Event property \[eventPropertyValue\] </td><td> List of properties to choose from for Usage Insights Event sources that have properties. **Note:** Only applies to Events metrics. </td></tr><tr><td> Add alternative group by </td><td> This selection opens a dialog in which you select additional items that the data in the visualization may be grouped by. The viewer of the visualization can then select which of these items to group the data by. The viewer toggles the visibility of the selector in the visualization's More actions menu. In the additional items dialog, you can set whether this selector is visible by default by toggling **Selector visible by default**.If you select a value in **Group by**, that is the default group-by value. You don't have to select a **Group by** value to specify alternative group-by values. In this case, no default group-by value is used. Data snapshots indicators support only reference, Boolean, and choice fields for alternative group bys. For more information about setting alternative group-bys for multiple metrics, see [Options for time series data visualizations with multiple metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/chart-options-multi-metrics.md). For more information about the viewer experience selecting from alternative group-by values, see [Select a group-by value in a data visualization as a viewer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/select-group-runtime.md). **Important:** - Only up to three metrics on one visualization support alternative group-by. - Alternative group-by does not support data binding on the data source </td></tr><tr><td class="sub-head" colspan="2"> Trend by </td></tr><tr><td> Aggregation period \[trendByFrequency\] </td><td id="entry_aggregation-period"> The period by which values are aggregated to calculate the trend. Options come from the standard calendar and any business calendars that are defined on the instance, such as the Gregorian. Select **Auto** to have the application infer the aggregation level based on the selected date range. Automatic aggregation respects business calendars and shift schedules. </td></tr><tr><td class="sub-head" colspan="2"> Date range </td></tr><tr><td> Show maximum range </td><td> Option to show the maximum range of available dates. </td></tr><tr><td> Set absolute period </td><td> Option to set absolute start and end date.Available when **Apply date range** is selected. </td></tr><tr><td> Period start </td><td> Start date for the absolute period.This property applies only when **Set absolute period** is true. </td></tr><tr><td> Period end </td><td> End date for the absolute period.This property applies only when **Set absolute period** is true. Select **Use current date for period end** to automatically update the end date to the current date. \(Not available if the start date is in the future.\) </td></tr><tr><td> Number of periods </td><td> Number of date periods to display. This property applies only when **Set absolute period** is true. </td></tr><tr><td> Period </td><td> Time interval for each date period. - Days `D` - Weeks `W` - Months `M` - Quarters `Q` - Years `Y` The available periods depend on the time aggregation. A period can't be shorter than the time aggregation unit. If you change the time aggregation to a longer unit than the selected period, the period changes to the shortest period that is still available. This property applies only when **Set absolute period** is false. </td></tr><tr><td> Allow change date range </td><td> When turned on, the viewer has a date range selector control with a set of predefined options. Not available when **Compare period over period** is turned on. </td></tr><tr><td> Show range picker by default </td><td> When turned on, the date range selector is shown to the viewer without the viewer needing to open it. When off, the viewer has to open the date range selector in the More options menu. Default: off \(false\) </td></tr><tr><td class="sub-head" colspan="2"> Additional settings </td></tr><tr><td> Show forecast </td><td> Option to display forecast data in the chart based on current trend data. Requires licensed Performance Analytics.**Note:** If there is not enough historical data to generate a forecast, no forecast or error is displayed. </td></tr><tr><td> Configure forecast </td><td> Opens a dialog for configuring forecasting on this data visualization. A forecast configuration on the data visualization overrides any configuration set on the data source, such as an indicator. This override applies only to the specific data visualization.This option is available only when Show forecast is turned on. For more information, see [Configure a forecast in a time series data visualization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/configure-forecast-ts-viz.md). </td></tr><tr><td> Show forecast range </td><td> Option to display the 95% confidence interval of the forecast. Available only when Show forecast is turned on. </td></tr><tr><td class="sub-head" colspan="2"> Data update </td></tr><tr><td> Follow filters </td><td> Follow filters set for a page. When enabled, the visualization displays on a workspace with the filters set by the page. Toggle off to disable a visualization from accepting any filter input. </td></tr><tr><td> Follow filter per metric </td><td> If the visualization shows multiple metrics, toggle filter following on and off for each metric. Default: All metrics follow filters if Follow filters is on. For more information, see [Following filters per metric](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/chart-options-bars-multi-metrics.md). </td></tr><tr><td> Show filter icon </td><td> Option to show the filter icon and the number of filters impacting the visualization. If a filter is not selected to apply to a visualization, the icon does not show. Toggle off to hide the filter icon and number of filters applied. </td></tr><tr><td> Refresh after being away for X min. </td><td> Triggered when you navigate away from the dashboard that contains the data visualization to another page in the same workspace, includingPlatform Analytics experience. Sets how many minutes you will be on another page before the visualization automatically refreshes when you navigate back.Do not confuse this property with the **Scheduled repetition** setting on inline dashboards. This latter property refreshes the entire dashboard, and applies only while that dashboard is open. </td></tr><tr><td class="sub-head" colspan="2"> Info messages </td></tr><tr><td> Set custom message when no data </td><td> Option to configure a custom message that displays when no data is returned. </td></tr><tr><td> Illustration </td><td> An illustration to include in the message. </td></tr><tr><td> Heading </td><td> Header text of the message that describes why no data was returned. </td></tr><tr><td> Heading level </td><td> Header text size for the message that describes why no data was returned. </td></tr><tr><td> Content </td><td> Secondary text of the message that provides additional detail. </td></tr><tr><td> Alignment </td><td> The alignment of the illustration and text in the message. </td></tr></tbody> </table>**Parent Topic:**[Create time series data visualizations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/create-dv-time-series-ac.md)
| title | Usage Insights data options for time series data visualizations |
| description | The following Data configuration options are available for all time series type visualizations of Usage Insights data. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/now-intelligence/config-dv-time-series-uxa-data.html |
| release | brazil |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 7 |
| breadcrumb | Time series visualizationsCreateData visualizationsPlatform Analytics experiencePlatform Analytics |