Configure Platform Analytics dashboard tab cache timeout

---
title: Configure Platform Analytics dashboard tab cache timeout
description: Dashboard content isn’t refreshed every time a user navigates between tabs. You can configure the number of minutes that dashboard tab content is cached before it's refreshed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/now-intelligence/configure-ac-db-timeout.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Dashboards, Platform Analytics experience, Platform Analytics]
---

# Configure Platform Analytics dashboard tab cache timeout

Dashboard content isn’t refreshed every time a user navigates between tabs. You can configure the number of minutes that dashboard tab content is cached before it's refreshed.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to `sys_properties.list`.

2.  Open the property **next\_experience.dashboard.tab.timeout**.

    This property is enabled by default.

3.  Edit the value.

    The default number of minutes after which tab content is refreshed is 20.

4.  Select `Update`.